CompTIA exam questions
A user, Jane, reports that her computer is able to connect to devices on her local network but not on the remote office network. Janes computer shows the following ipconfig information: IP address: 192.168.10.45 Subnetmask: 255.255.255.0 Gateway: 192.168.11.1 DNS server 1: 192.168.10.2 DNS server 2: 8.8.8.8 Which of the following is the cause of the problem?
A. DNS server 2 is set incorrectly.
B. DNS server 1 is set incorrectly.
C. IP address is set incorrectly.
D. Gateway is set incorrectly.
Jane, a user, reports her display is too dim. Which of the following should be checked to potentially increase the brightness of the display?
A. Desktop power supply wattage
B. Increase the screen resolution settings
C. Laptop function key settings
D. Monitor power supply cable
A newly deployed Windows PC cannot connect to the antivirus server on the local network for updates, but it can connect to other file servers and printers without issue. Which of the following is the MOST likely cause of this issue?
A. The PC’s Windows firewall is misconfigured
B. The PC has an incorrect IP address configured
C. The PC is on the wrong wireless network
D. The PC does not have remote assistance turned on
A customer is reporting a burning smell coming from a CRT monitor. Which of the following should be taken into consideration before attempting to resolve the customer’s issue?
A. Disconnect power before inspecting the CRT power supply
B. CRT monitors should be serviced by qualified personnel
C. Have compressed air available to clear out the debris
D. Wear safely goggles to protect from the cathodes
A technician contacts the network administrator to request a list of all static IP addresses in the building. Which of the following server roles would the technician MOST likely review to find that information?
A. DHCP server
B. DNS server
C. File server
D. Proxy server
A customer’s Windows 7 Home Premium computer displays a stop error and automatically reboots. Which of the following system utilities can a support technician use to find more information about the cause of the error?
A. Action Center
B. Event Viewer
C. File Explorer
D. Disk Management
Peter, a user, just downloaded a game onto his company phone. When he is not using the device, it unexpectedly dials unrecognized numbers and downloads new content. Peter is the victim of which of the following?
A. Trojan horse
B. Spyware
C. Social engineering
D. Worms
Which of the following is the FASTEST way for a user to synchronize data between an iPhone and a work PC?
A. Transfer data via WiFi Direct to the user’s laptop.
B. Use Bluetooth to share data from the phone.
C. Connect the iPhone’s USB cable and use iTunes.
D. Copy the data from the phone to a MicroSD card.
A technician has been informed by the IT security manager that a vulnerability has been discovered in the wireless router. The vulnerability could allow an attacker to take remote control of the device. Which of the following should the technician perform to address the issue?
A. Power off the device
B. Install an add-on card
C. Update the WiFi antenna
D. Update firmware
Which of the following will help to protect an organization from further data exposure AFTER a list of user passwords has already been leaked due to policy breach? (Select TWO).
A. Use multi-factor authentication
B. Require strong passwords
C. Enable file encryption
D. Educate end users
E. Restrict user permissions