CompTIA exam questions
A worker from a branch office goes to the main office for a meeting. They plug their laptop into a couple of wall jacks and do not get network connectivity. Which of the following should the technician check to resolve this issue for the employee?
A. Encryption levels on the laptop
B. All antivirus updates have been performed
C. Disabled switch ports
D. If the users account has been locked
A technician receives a trouble ticket stating that a user is receiving error messages on their computer. When the technician arrives at the computer, it is now working with no error messages being displayed. Which of the following should the technician use to determine what the error message was?
A. MSINFO32
B. EVENTVWR
C. DXDIAG
D. REGSVR32
A technician notices that a computer is making a loud clicking noise but continues to run. System speed is barely affected, but they cannot access certain drives. These are the symptoms of which of the following?
A. Failing second hard drive
B. Failing system hard drive
C. Bad CMOS chip
D. Bad CPU fan
Which of the following can enable a technician to remove a virus that prevents users from updating their antivirus software?
A. Recovery console
B. REGEDIT
C. Safe mode
D. MSCONFIG
A user reports that people are receiving emails from their account that the user never sent. Which of the following security measures would BEST resolve the problem?
A. Check the boot.ini on the PC for malicious entries.
B. Change the account password.
C. Upgrade the email client to a newer version.
D. Install a more expensive spam filter.
After several passes with a malware removal program, the program keeps detecting the same malware infection after a reboot. Which of the following should be done to attempt to remove the offending malware?
A. Run the malware removal program while disconnected from the Internet
B. Run the malware removal program in Windows Safe Mode
C. Reinstall the malware removal program from a trusted source
D. Set the malware removal program to run each time the computer is rebooted
On a mobile device, enforcing a policy that erases a device after a number of failed login attempts is used to prevent which of the following?
A. Unauthorized application installations
B. Brute forcing
C. Social engineering
D. Man-in-the-middle attack
Which of the following is the correct term for the local platform on which client virtual machines run?
A. Administrative shares
B. Guest OS
C. Cloud
D. Hypervisor
A technician needs to use Remote Desktop Connection in order to get access to a remote Windows workstation. However, the Programs menu has been hidden and they only have access to the Run command utility or a command-line prompt. Which of the following is the utility that the technician should use to access Remote Desktop Connection?
A. MSINFO32
B. SERVICES.MSC
C. MSCONFIG
D. MSTSC
A user is operating a virtual machine (VM) and discovers it has been infected with malware. Which of the following applies?
A. The host computer will automatically delete the VM.
B. The VM can be shut down with no harm to the host PC.
C. The host computer will quarantine the VM automatically.
D. The VM will crash and cause irreparable damage to the host PC.