CompTIA A+ Core 2 Question I-39

A technician wants to run a full diagnostic of the file system on a users hard drive and fix any index errors encountered, but the group policy on the computer prevents this from being executed while in Windows. Which of the following can the technician do to accomplish this?

A. Reboot the PC into Recovery Console and run CHKDSK with the /I switch.
B. Reboot the PC into Safe Mode and run Disk Defragmenter from the System Tools.
C. Reboot the PC into Safe Mode and run Disk Cleanup from the System Tools.
D. Reboot the PC into Recovery Console and run CHKDSK with the /R switch.

Correct Answer: D

CompTIA A+ Core 2 Question F-81

A user reports that every time they use a search engine and click on a link to go to a website, they instead are taken to a site blocked by their companys content filter. The user is not trying to go to the blocked site and needs to be able to successfully use the search engine to complete their assignment. Which of the following tools would a technician use to BEST resolve this issue?

A. Anti-malware software
B. Factory pre-installation
C. System restore
D. Recovery console

CompTIA A+ Core 2 Question F-49

After being infected with a virus, a users computer does not recognize the user as having local administrator rights to the computer. After troubleshooting the issue, a technician determines the computer needs to be rebuilt and data needs to be restored from the users backup. Which of the following tools would BEST reset the computer to how it worked when first purchased?

A. Recovery Console
B. Factory restore CD
C. Anti-malware software
D. System Restore

Correct Answer: B

Explanation:
http://en.wikipedia.org/wiki/Recovery_disc

CompTIA A+ Core 2 Question E-99

Which of the following is the command that installs Recovery Console on the Boot menu from the Windows 2000 CD?

A. DRIVE LETTER:TOOLSRCINSTALL.EXE
B. DRIVE LETTER:i386WINNT32.EXE /RECCONS
C. DRIVE LETTER:i386CMDCONS.EXE
D. DRIVE LETTER:i386WINNT32.EXE /CMDCONS

Correct Answer: D

CompTIA A+ Core 2 Question E-14

A technician is called onsite to solve a network connection error. Upon arrival, the technician observes a message on the screen stating there is no boot drive found. Which of the following steps should the technician take NEXT?

A. Repair the boot up sequence using recovery console.
B. Restart the system, booting from a system recovery disk.
C. Restart the system to verify the proper boot sequence.
D. Inform the customer the hard drive has crashed and replace the drive.

CompTIA A+ Core 2 Question B-49

A technician is trying to remove a resilient computer virus. The virus keeps coming back after rebooting the system because some program or service has locked some of the virus files and is preventing the AV from cleaning the system. Which of the following is the BEST approach to try and remove the virus while minimizing negative impact to the system?

A. Use REGSRV32 to deregister the virus DLLs.
B. Run the antivirus after rebooting in safe mode.
C. Use the repair disk and follow the prompts.
D. Use the recovery console to disable all windows services.

Correct Answer: B

CompTIA A+ Core 2 Question A-69

A user advises that a computer is displaying pop-ups when connected to the Internet. After updating and running anti-malware software, the problem persists and the technician finds that two rogue processes cannot be killed. Which of the following should be done NEXT to continue troubleshooting the problem?

A. Run msconfig to clean boot the computer
B. Run Event Viewer to identify the cause
C. Run System Restore to revert to previous state
D. Run Recovery Console to kill the processes

Correct Answer: A

CompTIA A+ Question K-74

A technician has installed a new driver on a computer. Upon rebooting the computer, a stop error occurs before the technician can log back in. Which of the following would be the BEST option for the technician to do NEXT?

A. Boot the computer to the Recovery Console.
B. Boot the computer with a Windows Installation CD.
C. Boot the computer using Last Known Good Configuration.
D. Boot the computer using Safe Mode with Networking.

Correct Answer: C