CompTIA A+ 220-902 Question F-49

After being infected with a virus, a users computer does not recognize the user as having local administrator rights to the computer. After troubleshooting the issue, a technician determines the computer needs to be rebuilt and data needs to be restored from the users backup. Which of the following tools would BEST reset the computer to how it worked when first purchased?

A. Recovery Console
B. Factory restore CD
C. Anti-malware software
D. System Restore

Correct Answer: B

Explanation:
http://en.wikipedia.org/wiki/Recovery_disc

CompTIA A+ 220-902 Question B-91

A technician is working on a Windows 7 computer that will not boot correctly; it is stuck in a constant loop. Which of the following should the technician perform FIRST to try and resolve this issue?

A. Repair installation
B. A recovery from a shadow copy
C. System restore
D. Factory restore

Correct Answer: A

CompTIA A+ 220-902 Question A-11

A customer has recently installed several applications on a Windows 7 workstation and is now experiencing slow system performance and spontaneous restarts. After removing some of the recently installed applications, the issue persists. Which of the following tools could the technician use to troubleshoot the problem while preventing data loss?

A. Factory restore
B. SecureBoot
C. msconfig
D. diskpart

Correct Answer: C