CompTIA exam questions
Jane, a system administrator, is troubleshooting an issue with a DNS server. She notices that the security logs have filled up and that they need to be cleared from the event viewer. She recalls this being a daily occurrence. Which of the following solutions would BEST resolve this problem?
A. Increase the maximum log size
B. Log into the DNS server every hour to check if the logs are full
C. Install an event management tool
D. Delete the logs when full
A user receives a phone call from a person claiming to be from technical support. This person knows the users name and that the user has Windows installed on their computer. The technician directs the user to open Event Viewer and look at some event log entries to demonstrate the effects of a virus on the computer. The technician also asks the user for their user ID and password so that they can clean the computer. This is an example of which of the following security threats?
A. Social engineering
B. Phishing
C. Malware
D. Virus
A technician notices multiple disk errors in the Event Viewer. Which of the following tools would BEST diagnose this issue?
A. CHKDSK
B. FDISK
C. BOOTREC
D. DISKPART
A user reports that their computer restarts at 3:00 PM every day. Which of the following tools would BEST help a technician troubleshoot this issue?
A. Event Viewer
B. Task Scheduler
C. Performance Monitor
D. System Restore
A new application is installed which adds three new services to a customers PC. The customer asks for help, because the new application will not start. A technician investigates and finds that one of the services has failed to start. They attempt to manually start the service but it fails. Where should the technician look NEXT for more information? (Select TWO).
A. Task Manager
B. System registry
C. Log files for the new application
D. Event Viewer
E. %SystemDir%System32Drivers
A technician receives an error every time a workstation boots up. The technician needs to find out what process is responsible for the error. Which of the following utilities would be used FIRST?
A. System Control Panel
B. Task Manager
C. Event Viewer
D. MSCONFIG
Which of the following can be used to remove a virus from a computer?
A. Anti-spyware software
B. Anti-malware software
C. System Restore
D. Event Viewer
When a user tries to print, the OS slows down and appears to lock up. Shutting down the Print Spooler Service restores the computers speed, but leaves the user unable to print. Which of the following should be used FIRST to troubleshoot this problem?
A. Rebuild print spooler files
B. Hardware diagnostic software
C. Event viewer
D. Antivirus software
The customer reports their PC freezes up everyday around the same time. Which of the following utilities would be BEST to check for any error codes?
A. Windows Updates
B. Task Scheduler
C. Event Viewer
D. Performance Monitor
Emily, a user, states her computer is running very slow. On further investigation, a technician sees several disk errors in the event viewer. Which of the following commands would be used to resolve this issue?
A. DISKPART
B. CHKDSK
C. FORMAT
D. SFC