CompTIA A+ 220-902 Question F-18

A technician is about to put a computer back into service that has not been turned on for many months. It was healthy when taken out of service and boots quickly without any problems. Which of the following actions would be a best practice to begin computer maintenance? (Select TWO).

A. Run a full antivirus scan.
B. Defragment the hard disk.
C. Run antivirus updates.
D. Run Windows updates.
E. Configure the firewall to access the Internet.

Correct Answer: CD

You have to update the system. Run antivirus updates because antivirus changes frequently as new viruses are discovered. Run Windows updates to keep the system updated and ready to use.

CompTIA A+ 220-902 Question E-50

A user has recently installed Windows 7 on a computer. They ran Windows updates, updated the firmware and installed a printer. The user accessed a P2P application and now they are getting a large amount of browser pop-ups. Which of the following is MOST likely the cause of the pop-ups?

A. Phishing
B. Malware
C. Proxy redirect
D. Firmware

CompTIA A+ 220-902 Question D-26

A technician recently installed a new USB printer for a customer that is running Windows 7. Windows automatically installed the drivers. When the user prints, the printout has a bunch of symbols. Which of the following should the technician do NEXT?

A. Install the vendor specific driver
B. Replace the printer
C. Check for Windows Updates
D. Run antivirus application

Correct Answer: A

CompTIA A+ Question I-43

A finance officer has submitted a request for a new wireless access point. The technician has set up the physical equipment and powered it on, but the router will not recognize it. Which of the following should the technician do to correct the problem?

A. Install firmware updates
B. Run Windows updates
C. Perform RPM updates
D. Use apt-get for updates

Correct Answer: A

CompTIA A+ Question E-88

A technician installs a biometric device using the manufacturer supplied driver. After confirming the device functions properly, the technician performs Windows and antivirus updates. Which of the following would BEST explain why the biometric device no longer functions?

A. The recently updated antivirus scanning software is interfering with the proper operations of the biometric device.
B. A virus that specifically targets retinal scanning software infected the PC because the user was late applying new definitions.
C. The recently installed Windows updates overwrote the manufacturer’s supplied biometric device driver.
D. The biometric device needs to be recalibrated due to environmental conditions involved with the installation.

Correct Answer: C

Microsoft updates Windows oftenly. The update contains drivers as well. The possible reason of the problem is that Windows update manufacturer’s device driver during the update process. Check the driver to confirm the issue. You can always install the original driver for the biometric device if this problem occurs.