A company has purchased new computers. The old computers will be donated to a local charity. Before the computers are picked up, the president of the company wants to make sure that the computers do not have confidential company information on them. Which of the following is the BEST method to accomplish this?
A. Run CHKDSK B. Format the hard drive C. Use a degaussing tool D. Defragment the hard drive
A technician wants to run a full diagnostic of the file system on a users hard drive and fix any index errors encountered, but the group policy on the computer prevents this from being executed while in Windows. Which of the following can the technician do to accomplish this?
A. Reboot the PC into Recovery Console and run CHKDSK with the /I switch. B. Reboot the PC into Safe Mode and run Disk Defragmenter from the System Tools. C. Reboot the PC into Safe Mode and run Disk Cleanup from the System Tools. D. Reboot the PC into Recovery Console and run CHKDSK with the /R switch.
A technician is fixing a very slow computer. Antivirus and Malware programs have been run, and some detections have been removed. After running Disk Cleanup, the system still seems to be slow, especially with multiple programs running. Which of the following should the technician do NEXT?
A. Run CHKDSK B. Manually erase all cookies C. Go back to the latest restore point D. Run defrag
A workstation is making a loud clicking noise that is originating from the hard drive and it is not booting. Which of the following should the technician do FIRST?
A. Visit the hard disk vendors site and run a hardware check on the drive. B. Put the hard drive in another system and back up all data from it. C. Run CHKDSK immediately and replace the drive if it is bad. D. Format the drive and restore from a previous image.
A technician, Peter, is running a diagnostic program on a laptop when it shuts down after running for 10 minutes. Which of the following should he do before disassembling the laptop?
A. Use compressed air to blow the dust out of all the fans B. Hard reset the computer and attempt to boot it into the operating system C. Run CHKDSK on the laptops hard drive D. Remove the battery and re-run the diagnostic program