CompTIA A+ Core 2 Question F-81

A user reports that every time they use a search engine and click on a link to go to a website, they instead are taken to a site blocked by their companys content filter. The user is not trying to go to the blocked site and needs to be able to successfully use the search engine to complete their assignment. Which of the following tools would a technician use to BEST resolve this issue?

A. Anti-malware software
B. Factory pre-installation
C. System restore
D. Recovery console

CompTIA A+ Core 2 Question D-73

After installing an updated video card driver in a Windows XP machine, a technician sees a bluescreen of death (BSOD). Which of the following would BEST help the technician repair the computer?

A. Update antivirus definitions
B. Run System Restore
C. Last Known Good Configuration
D. Factory pre-installation CD

Correct Answer: C