CompTIA A+ Question K-23

The imaging process of a laser printer includes which of the following steps?

A. Submitting
B. Formatting
C. Cleaning
D. Duplexing

Correct Answer: C

CompTIA A+ Question J-52

A user reports that every time a document is printed to a laser printer, the document lettering smudges, making it unreadable. Which of the following is the cause?

A. The print server is receiving error codes.
B. The toner cartridge is leaking.
C. The fuser is not functioning properly.
D. The ink has not fully dried.

Correct Answer: C

CompTIA A+ Question I-60

A user, Emily, states that her laser printer has a smudge that repeats itself every couple inches down the center of each page. Which of the following components MOST likely needs replacing?

A. Rollers
B. Fuser
C. Toner drum
D. Pickup assembly

Correct Answer: C

CompTIA A+ Question H-35

A user reports that some of the colors are bright in some areas and dull in others when printing to a laser printer. Which of the following should the technician do NEXT to resolve the issue?

A. Replace the pickup rollers
B. Print the cleaning page
C. Print a test page
D. Replace the fuser

Correct Answer: B

CompTIA A+ Question H-20

A user reports that when printing to the laser printer there is a constant blank spot on every page. Which of the following should the technician do NEXT to resolve the issue?

A. Replace the toner cartridges.
B. Use compressed air to clean out any debris.
C. Reset the printer to factory defaults.
D. Reinstall the printer drivers on the user’s workstation.

Correct Answer: B