CompTIA exam questions
Users are reporting that their laser printer is picking up multiple pages. The printer has very high utilization. Which of the following should be performed to resolve this issue?
A. Use a maintenance kit
B. Calibrate the printer
C. Replace the toner
D. Replace the fuser
A color laser printer is producing pages where the ink smears when touched. Which of the following components should be replaced?
A. Paper tray
B. Fuser
C. Toner
D. Drum
Jane reports that printouts from the department laser printer have become faded. She has already replaced the toner cartridge. Which of the following is the MOST likely component causing the faded printing?
A. Transfer roller
B. Fusing assembly
C. Registration assembly
D. Duplexing assembly
A technician, Emily, observes that a laser printer prints pages with toner scattered on the page that easily rubs off of the paper. Which of the following components has failed in the printer?
A. Duplexing assembly
B. Imaging drum
C. Fusing assembly
D. Transfer roller
A technician receives a report that the pages coming out of a laser printer are smearing when touched. Which of the following components should the technician check FIRST to resolve this issue?
A. Drum
B. Fuser
C. Pickup roller
D. Corona wire
A technician is dispatched to a location that has multiple laser printers. One of the network printers is printing what appears to be a shadow image. The technician could solve this issue by:
A. replacing the fuser
B. running calibrate
C. replacing the network cable
D. replacing the drum
A laser printer is producing completely blank sheets. Which of the following processes should the technician check FIRST?
A. Fusing
B. Paper handling
C. Transfer
D. Development
Which of the following laser printer components is often integrated into the toner cartridge?
A. Image transfer assembly
B. Paper registration assembly
C. Fusing assembly
D. Imaging drum
A technician has been asked to share a laser printer amongst the users in an HR workgroup. The printer will need to be accessed from distances up to 200 feet through no more than one to two, hollow, dry board walls. Which of the following methods should be used?
A. 802.11x
B. PAN
C. USB
D. Infrared (IR)
A printer technician is sent to work on a fuser in a laser printer that is not adhering toner properly to the paper. While onsite Peter, an end user, reports that he has been having frequent paper jams as well. Which of the following would be the BEST course of action to repair the printer?
A. Install a manufacturer recommended maintenance kit
B. Install the fuser, replace the toner cartridge, and replace the pickup and separation rollers
C. Install the fuser and also replace the high voltage power supply
D. Install the fuser as the paper jams were probably also caused by the defective fuser