CompTIA A+ Core 2 Question J-80

A user reports that they cleared a paper jam and now cannot print. The technician reseats the paper and then prints a test page from the printer. A test page sent from the workstation does not print. Which of the following actions should the technician take FIRST?

A. Clear the print queue.
B. Check the printer connection.
C. Reboot the computer.
D. Stop and start the printer.

CompTIA A+ Core 2 Question J-79

Which of the following should a technician implement to prevent external contractors from physically plugging devices into the company’s network jacks unless such jacks are designated for guest use?

A. Disable DHCP and assign a static IP address to each network device physically connected to the network.
B. Enable MAC address filtering across all network jacks and record the MAC address of guest devices.
C. Disable all switch ports when they are not utilized and enable them on an as needed basis.
D. Place guest network jacks in public areas and all other jacks in secure areas as needed.

Correct Answer: C

CompTIA A+ Core 2 Question J-77

A user is trying to access an application on their home machine from work. The user sets up port forwarding on their router but is still unable to connect to the application. Which of the following should be the users NEXT step in resolving this issue?

A. Configure Wake-on-LAN for the NIC on the Work PC.
B. Configure a firewall exception on the Home PC.
C. Switch the Work PC network from “Work” to “Home”.
D. Disable the Windows firewall on the Home PC.

CompTIA A+ Core 2 Question J-76

A technician has upgraded an internal WiFi card on a laptop and now the signal power to connect to a WAP is low. Which of the following is the MOST likely cause of the issue?

A. WIFI card drivers are not installed.
B. The laptops memory is faulty.
C. The laptops battery is dead.
D. One of the antenna wires is unplugged.

Correct Answer: D

Explanation:
Check to see if the WIFI antenna wire is plugged. If it is not plugged, the signal power will be low.

CompTIA A+ Core 2 Question J-75

A technician works for a company that uses an application to track licensing information. The application runs in the background on the Windows 7 computers. A technician receives a call stating that the licensing tracking software is not running. Which of the following should the technician perform to ensure that the application is always running?

A. Keep Windows updated with the latest patches
B. Run the application in compatibility mode
C. Set the service to automatically start
D. Install application in Windows XP mode

Correct Answer: C