CompTIA A+ Core 2 Question J-62

A technician is trying to troubleshoot an issue on a Windows 7 computer remotely, but is unable to PING the computer. The technician verified that the computer is turned on, has network connectivity, and can get to the Internet. Which of the following is MOST likely the issue?

A. The technician does not have permissions
B. Local security policy settings is incorrect
C. Wake-on-LAN is disabled
D. Windows firewall is enabled

CompTIA A+ Core 2 Question J-60

A user sent an email requesting that a technician check if a computer is on and connected to the Internet so the user can login from home. Which of the following commands in the command prompt would a technician use to verify if the computer is on and connected without having to go to the computer?

A. NSLOOKUP
B. NETSTAT
C. PING
D. IPCONFIG

CompTIA A+ Core 2 Question J-59

A technician was asked by a user to setup IMAP sync for their Android smartphone. No other helper applications were installed by the technician to assist with syncing. Which of the following types of data can the user expect to be synced to their phone automatically from the company server?

A. Calendar entries
B. Sent/received text messages
C. Sent/received emails
D. Contacts

Correct Answer: C

CompTIA A+ Core 2 Question J-57

Users are reporting that their laser printer is picking up multiple pages. The printer has very high utilization. Which of the following should be performed to resolve this issue?

A. Use a maintenance kit
B. Calibrate the printer
C. Replace the toner
D. Replace the fuser

CompTIA A+ Core 2 Question J-54

A technician is concerned that archiving computers over the network is taking too long to finish each night. A vendor suggests incremental backups. Incremental backups would accomplish which of the following?

A. Limited number of computers would be fully archived each night
B. Backup an increasing number of files until the backup window closes
C. Backup only changed items on each computer
D. Limited number of directories on each computer each night

Correct Answer: C