CompTIA A+ Core 2 Question D-43

A customer has recently returned to the United States from a trade show in Europe. They report none of their computers will power on. Which of the following is MOST likely the solution?

A. Change the monitor settings from PAL to NTSC
B. The motherboard drivers need to be reloaded
C. The voltage settings on the power supply need to be changed
D. Change the keyboard settings

Correct Answer: C

CompTIA A+ Core 2 Question D-41

A consultant is called in to help troubleshoot connectivity problems an office is experiencing with their 802.11a wireless network. The office manager reports that at random times during the day, workers will lose wireless connectivity for different spans of time. There is no pattern to the drops in connectivity. Which of the following causes should the technician explore FIRST in troubleshooting the office issues?

A. 2.4 GHz portable phone system
B. Microwave ovens
C. 5G Hz portable phone system
D. Two Way RF radios

Correct Answer: C

CompTIA A+ Core 2 Question D-39

By definition, a rootkit does which of the following?

A. Appears to be useful software until it is installed and fully activated
B. Hides the existence of certain processes and programs to provide elevated privileges
C. Replicates by being copied or causing itself to be copied to another program
D. Travels from computer to computer using the native transport protocols available

Correct Answer: B

CompTIA A+ Core 2 Question D-38

A technician is called to assist a customer. The customer reports when they powered on the system, they heard a loud noise, saw a spark, and smelled a burning smell. Which of the following should the technician advise the customer to do FIRST?

A. Power on the system, to see if it happens again.
B. Immediately notify the fire department.
C. Unplug the system from the power source.
D. Turn off the circuit breaker to the building.

Correct Answer: C

Explanation:
When you hear a loud noise and see a spark with a burning smell, unplug the system immediately from power source. This might be the case of high voltage frying the innards of the system.

CompTIA A+ Core 2 Question D-37

A user calls the help desk to report about their smartphone not being able to make any phone calls. The user admits that the smartphone can still send/receive email, browse all websites, and utilize all Internet-capable applications. Which of the following issues is MOST likely affecting the smartphone?

A. Wi-Fi is turned off; the cellular antenna is turned on.
B. The cellular antenna is turned off; Wi-Fi is still on.
C. The user forgot to turn off Bluetooth before trying to make a call.
D. The user has 4G capability turned off, and is only on 2G.

Correct Answer: B

Explanation:
Cellular antenna catches and transmits cellular signals and data. Wi-fi is another technology that is used to access internet using a wireless router. So if the cellular antenna is turned off, you can still use Wi-Fi to browse internet and use host of applications.

CompTIA A+ Core 2 Question D-36

A technician installs another IDE hard drive for more storage space and now when the workstation boots up it displays a message of ,,disk not found. Which of the following is the MOST likely cause?

A. The jumper is set to master on the newly installed hard drive.
B. The jumper is set to cable select on the newly installed hard drive.
C. The new hard drive is faulty.
D. The operating system is corrupt.

Correct Answer: A

CompTIA A+ Core 2 Question D-35

The computer was booting normally yesterday, but in the morning a message appears stating “Operating System Not Found”. This can be caused by which of the following? (Select TWO).

A. Bad memory module
B. Bad USB controller
C. Bad hard drive
D. Bad IDE or SATA controller
E. Bad CPU

Correct Answer: CD

CompTIA A+ Core 2 Question D-34

Which of the following BEST describes geotracking?

A. An enabled cookie that sends user location data to vendors
B. Location software to locate a users missing cellular device
C. SMS information that is sent to people in their contacts
D. Location data embedded into pictures that have been taken

Correct Answer: D