CompTIA A+ Core 2 Question D-63

A technician is installing a new wired router and needs to disable all the ports currently not in use. The documentation for router mentions the web interface for the router is available by default at 192.168.1.1. In which of the following ways would the technician go about doing this?

A. Place labels on top of all the ports that are not to be used.
B. Manually set the IP address to 10.168.1.1, and then access the website at 192.168.1.1.
C. Use an Internet browser to access the router configuration at 192.168.1.1.
D. Use Windows Explorer and search for a file called 192.168.1.1.

CompTIA A+ Core 2 Question D-61

Emily, an end-user, reports to Peter, a helpdesk technician, that her computer has been redirecting her browser to unknown websites when clicking on search results. Peter runs a malware scan and finds that her computer is infected with malware. Peter uses the anti- malware program to remove the infection but Emily reports that the problem resurfaced the next day. Peter runs the malware scan again and finds the same malware is still infecting Emily’s computer. Peter runs several passes of the malware scan to remove the infection but it keeps recurring. Which of the following would MOST likely aid in removing the infection?

A. Enable Windows User Access Control to ensure the user has proper rights to remove the infected files.
B. Disable Windows firewall as it may be conflicting with the malware scan.
C. Run the malware scan in Windows safe mode.
D. Change the desktops IP address to a different subnet.

Correct Answer: C

CompTIA A+ Core 2 Question D-60

A user receives the following email message:
From: IT Department,
To: Peter User,
Subject: Email quota exceeded. Your mailbox has reached the maximum size. Your account will be suspended unless you provide the IT department the following required information:
Username:
Password:

This an example of which of the following?

A. Phishing
B. Worm
C. Spyware
D. Malware

Correct Answer: A

CompTIA A+ Core 2 Question D-58

A technician has just updated a users PC to Windows 7 and connected to a network printer through a print server. After finishing, the user reports that the printer will not print. Which of the following is the MOST likely reason for this issue?

A. The PCs network connection is down.
B. The print server does not have the proper driver.
C. The printer is not installed on the print server.
D. The server is using PCL instead of PostScript.

Correct Answer: B

CompTIA A+ Core 2 Question D-57

A user receives an unsolicited email stating that they need to follow a link to change their username and password because their bank account has been compromised. Of which of the following is this an example?

A. SPAM
B. Spyware
C. Phishing
D. Malware

Correct Answer: C

CompTIA A+ Core 2 Question D-55

Which of the following command line tools will bring up a GUI interface to shutdown a remote PC?

A. shutdown -a
B. shutdown -f
C. shutdown -g
D. shutdown -i

Correct Answer: D

CompTIA A+ Core 2 Question D-54

Jane, a user, has brought her laptop in for service. She reports that her battery is at 100%, but whenever it is unplugged it immediately shuts down. Which of the following should the technician do?

A. Replace the battery
B. Change power settings to balanced
C. Replace the power adapter
D. Enable APM in the BIOS