CompTIA A+ Core 2 Question D-23

Which of the following security best practices would prevent a program on a CD from immediately launching when inserted into a computer?

A. MSCONFIG >Startup Tab
B. Disable the Guest account
C. Rename the Administrator account
D. Disable autorun
E. Restrict user permissions

CompTIA A+ Core 2 Question D-21

In Windows XP, what is the default setting for driver signing functionality?

A. Ignore
B. Warn
C. Block
D. Allow

Correct Answer: B

CompTIA A+ Core 2 Question D-20

A technician installed a second hard drive in a computer. Upon restart, a message appears stating. “primary drive 0 not found. Press F1 to continue.” Which of the following should the technician check FIRST?

A. That NTLDR and boot.ini are not missing
B. Proper drive installation (e.g. cables/jumpers)
C. If computer can boot into safe mode
D. If the BIOS boot settings are correct

CompTIA A+ Core 2 Question D-19

After replacing a motherboard on a customers laptop for a no POST issue, the technician realizes that there is no wireless connectivity on the laptop. Which of the following should the technician do FIRST?

A. Check to see if there is a wireless switch on the laptop and its current position.
B. Disassemble the laptop and check if WiFi antennas connected properly to wireless card.
C. Reinstall WiFi card drivers.
D. The new motherboard is defective and not recognizing wireless; it needs to be replaced.

Correct Answer: A

CompTIA A+ Core 2 Question D-18

A company is looking to donate a collection of old PCs that are no longer needed. Which of the following data destruction methods would be MOST secure for highly sensitive information?

A. Simple 1-pass zero overwrite
B. Low level 3-pass random wipe
C. Low level 7-pass random wipe
D. High level format 10 times

CompTIA A+ Core 2 Question D-16

A customer calls a technician frequently for the same problem. Which of the following troubleshooting steps MUST the technician perform NEXT to attempt to permanently solve this issue?

A. Establish a plan of action to resolve the problem and implement the solution.
B. Document findings, actions, and outcomes.
C. Verify full system functionality and implement preventive measures.
D. Identify the problem or symptoms.

Correct Answer: C

CompTIA A+ Core 2 Question D-15

A customer is reporting that since switching from an XP to a Windows 7 computer, the main application they use no longer starts. The vendor of the application no longer exists and the customer does not want to find an alternative replacement at the moment. Which of the following can a technician do to try to get the application running?

A. Uninstall the application and re-install it as user so that it would have the standard rights and privileges.
B. Right-click on the application and under “Troubleshoot Compatibility,” select the correct mode.
C. Re-install the application, but install it onto the users Desktop in their account profile.
D. Right-click on the application, select Properties and make sure that the Hidden attribute checkbox is unchecked.

Correct Answer: B

CompTIA A+ Core 2 Question D-14

A user has installed a new wireless router and is unable to connect their game console to the manufacturers service. Which of the following should the technician look for FIRST?

A. Ensure the game system has a static IP address.
B. Contact the manufacturer to see if service is available.
C. Ensure the game system has updated firmware.
D. Ensure the correct ports are open.

Correct Answer: D

Explanation:
When you connect a game console to the wireless router, you need to see which ports the console uses to connect to Internet. Open those ports and then connect again. This process solves 80% of game console connectivity problems.