CompTIA A+ 220-902 Question J-73

A user, Jane, reports that her laptop will no longer connect to wireless. Peter, a technician, checks the device manager and does not see a wireless networking card or any unknown devices. Which of the following should Peter do FIRST?

A. Check to make sure the wireless card was not turned off via the hardware switch or keyboard shortcut.
B. Install a USB wireless card to ensure that Windows networking is working properly.
C. Open the laptop and reseat the network card and both antennas.
D. Download and install the latest wireless driver from the manufacturers website.

Correct Answer: A

Explanation:
If the wireless networking card is functioning properly, check the wireless switch on the laptop and see if the wireless is enabled within the operating system.

CompTIA A+ 220-902 Question H-89

A user states that their old notebook loses connectivity to the Internet several times a day at work and at home. The issue started after the wireless card was replaced. Which of the following items is MOST likely causing the issue?

A. The motherboard drivers are not current.
B. The drivers for the NIC need to be updated.
C. The wireless on/off switch is not in the on position.
D. The keyboard is faulty and turns the wireless NIC on and off.

Correct Answer: B

Explanation:
Update the drivers for the network interface card. Sometimes updating drivers solve major problems.

CompTIA A+ 220-902 Question H-33

After replacing a motherboard on a customers laptop for a no sound issue, a technician realizes that there is intermittent wireless connectivity on the laptop. Which of the following should the technician perform FIRST?

A. Reinstall the driver of the WiFi card.
B. Check to see if there is a wireless switch on the laptop and its current position.
C. Replace the wireless card because it is not fully compatible with the new motherboard.
D. Check if the WiFi antenna is connected properly to the wireless card.

Correct Answer: D

Explanation:
https://communities.intel.com/thread/38676

CompTIA A+ 220-902 Question G-57

A customer calls and reports that when they walk away from their laptop for an extended period of time they have to reconnect to wireless when they get back. Which of the following will MOST likely correct this issue?

A. Disable screensaver
B. Adjust power settings
C. Replace the wireless card
D. Install a higher capacity battery

CompTIA A+ 220-902 Question E-21

A user reports that their wireless connectivity is being spotty. The issue seems to interrupt their wireless signal connection when the laptop screen is tilted forward or backward during operation. When this happens, the entire wireless signal drops out until the screen is left in position for a good minute or so. Which of the following MOST likely explains what is happening?

A. The hinges on the laptop screen are not strong enough to support the wireless signal cables.
B. The wireless card is losing contact to its socket when the screen is opening/closing.
C. The laptop is designed to work optimally with wireless when the screen is at a perfect 90 degree angle.
D. The wireless signal cables are being crimped when the screen is opening/closing.

CompTIA A+ 220-902 Question D-19

After replacing a motherboard on a customers laptop for a no POST issue, the technician realizes that there is no wireless connectivity on the laptop. Which of the following should the technician do FIRST?

A. Check to see if there is a wireless switch on the laptop and its current position.
B. Disassemble the laptop and check if WiFi antennas connected properly to wireless card.
C. Reinstall WiFi card drivers.
D. The new motherboard is defective and not recognizing wireless; it needs to be replaced.

Correct Answer: A

CompTIA A+ Question J-66

A technician is notified that a laptop is not booting. It is discovered that there are no system lights, sounds, or display when the power button is pressed. Which of the following should the technician attempt FIRST in the troubleshooting process?

A. Connect an external monitor into the laptop to determine if the LCD has failed.
B. Boot the system from either a boot CD or other removable media type.
C. Disconnect the AC and battery power and hold the power button for several seconds.
D. Remove any hard drives or optical drives, RAM, and any wireless cards or USB devices from the laptop.

Correct Answer: C

CompTIA A+ Question I-79

Emily, a customer, has an older printer that has no network or USB connection but she still would like to use it on her new machine. Which of the following would be the MOST likely card a technician should install?

A. FireWire card
B. Riser card
C. Wireless card
D. Serial/Parallel card

Correct Answer: D

Explanation:
http://en.wikipedia.org/wiki/PC_Card