CompTIA A+ Core 2 Question F-54

A user has plugged in a mobile phone to a PC and received a message that the driver was not successfully installed. Which of the following system tools should be used to troubleshoot this error?

A. Device Manager
B. Component Services
C. Windows Memory Diagnostics
D. Data Sources

CompTIA A+ Core 2 Question D-65

The support center for a PC manufacturer believes that the hard drive may be having an issue. The support representative asks the technician to find out how many pages per second and what the queue length is for the hard drive. In which of the following utilities should the technician look FIRST for this information?

A. Performance Monitor
B. Component Services
C. Device Manager
D. Drive Management

Correct Answer: A