CompTIA A+ 220-902 Question J-73

A user, Jane, reports that her laptop will no longer connect to wireless. Peter, a technician, checks the device manager and does not see a wireless networking card or any unknown devices. Which of the following should Peter do FIRST?

A. Check to make sure the wireless card was not turned off via the hardware switch or keyboard shortcut.
B. Install a USB wireless card to ensure that Windows networking is working properly.
C. Open the laptop and reseat the network card and both antennas.
D. Download and install the latest wireless driver from the manufacturers website.

Correct Answer: A

Explanation:
If the wireless networking card is functioning properly, check the wireless switch on the laptop and see if the wireless is enabled within the operating system.

CompTIA A+ 220-902 Question H-34

A service technician is installing a second hard drive on a desktop PC running Windows 7. The second hard drive is the same make and model of the first hard drive. The technician would like to provide data redundancy. Which of the following should the technician use to accomplish this?

A. Disk Management
B. Device Manager
C. System Configuration
D. Data Sources

Correct Answer: A

Explanation:
http://support.microsoft.com/kb/309000

CompTIA A+ 220-902 Question H-23

Peter, a technician, has been tasked to verify a new device has been installed and correctly configured on a Windows 7 computer. He has now confirmed the new device is not working properly. Upon opening the Device Manager, he sees several icons. Which of the following should Peter do FIRST to help troubleshoot the problem?

A. Upgrade the antivirus signatures and disable system restore
B. Check any items with yellow exclamation points
C. Check any items with green checkmarks
D. Disable items with a red X over the icon

Correct Answer: B

CompTIA A+ 220-902 Question G-98

A client has a Windows Vista PC that has several unused programs that run on startup. Which of the following utilities can a technician use to disable these programs from running at startup?

A. Default programs
B. Performance information and tools
C. Performance Monitor
D. Device Manager

Correct Answer: B

CompTIA A+ 220-902 Question F-54

A user has plugged in a mobile phone to a PC and received a message that the driver was not successfully installed. Which of the following system tools should be used to troubleshoot this error?

A. Device Manager
B. Component Services
C. Windows Memory Diagnostics
D. Data Sources

CompTIA A+ 220-902 Question F-47

A client has a Windows XP PC that has several unused programs that run on startup. Which of the following utilities can a technician use to disable these programs from running at startup?

A. Default programs
B. Device Manager
C. Performance information and tools
D. MSCONFIG

Correct Answer: D

CompTIA A+ 220-902 Question E-37

A customer reports that their wireless laptop cannot connect after removing it from its carrying case. The laptop boots and the user is able to log in. Which of the following should be checked FIRST?

A. External antenna switch
B. Status in Device Manager
C. Available hard drive space
D. Laptop battery levels