CompTIA exam questions
The support center for a PC manufacturer believes that the hard drive may be having an issue. The support representative asks the technician to find out how many pages per second and what the queue length is for the hard drive. In which of the following utilities should the technician look FIRST for this information?
A. Performance Monitor
B. Component Services
C. Device Manager
D. Drive Management
In Windows 2000, where should you go to join a workgroup or domain?
A. Device Manager
B. System Properties
C. Membership Manager
D. Network and Dial Up Connections
Jane, the network administrator, is notified that the server is responding very slowly. Upon entering the server room, she notices one of the drives in a RAID1 array has failed. Which of the following would BEST restore full functionality of the server while preserving redundancy?
A. Use Disk Management to remove the RAID array and use the drive standalone.
B. Use the RAID configuration tool to remove the RAID array and use the drive standalone.
C. Remove the failed drive in device manager and continue operating.
D. Replace the drive with a new drive and repair the RAID.
Which utility allows a technician to see the status of system resources such as IRQs on a Windows 2000 computer?
A. Add / Remove Hardware
B. WINNT32
C. SYSEDIT
D. Device Manager
A PC is running slower than usual. Which of the following tools would BEST diagnose the possible bottleneck?
A. CHKDSK
B. Device Manager
C. Task Scheduler
D. Task Manager
A user needs to shrink the partition size of a hard drive encrypted with BitLocker. Which of the following is the BEST option to modify the size of the partition?
A. Credential Manager
B. Computer Management
C. Device Manager
D. TPM Manager
A technician has just installed a video card in a PC. The video card is not working, although it was working fine on the test bench. Which of the following Windows tools should the technician use to start troubleshooting the problem?
A. Task Manager
B. Device Manager
C. System Configuration
D. Computer Management
Which of the following is a way to disable wireless on a Windows laptop? (Select TWO).
A. Use the wireless switch on the laptop hardware
B. Disable `connect to networks automatically’ in Wireless settings
C. Connect the laptop to a wired network
D. Disable Internet connection sharing
E. Disable the wireless adapter in Device Manager
The company is considering adding Bluetooth printers to the environment. In Windows 7, how would a technician add a Bluetooth printer?
A. Start >Printers and Devices >Add a Printer >Add a local printer
B. Start >Control Panel >Device Manager > Add a Network, Wireless, or Bluetooth printer
C. Start >Control Panel >Device Manager > Add a Bluetooth printer
D. Start >Printers and Devices >Add a Printer >Add a Network, Wireless, or Bluetooth printer
A technician has replaced a bad internal WLAN card in a Windows 7 Professional laptop. The WLAN card is listed in Device Manager as enabled and working. Which of the following should be done NEXT to use the card?
A. Change the security passphrase of the network.
B. Configure encryption on the router.
C. The SSID of the network must be added to the connection.
D. The firmware and drivers must be updated to the latest version.