CompTIA A+ Core 2 Question H-23

Peter, a technician, has been tasked to verify a new device has been installed and correctly configured on a Windows 7 computer. He has now confirmed the new device is not working properly. Upon opening the Device Manager, he sees several icons. Which of the following should Peter do FIRST to help troubleshoot the problem?

A. Upgrade the antivirus signatures and disable system restore
B. Check any items with yellow exclamation points
C. Check any items with green checkmarks
D. Disable items with a red X over the icon

Correct Answer: B

CompTIA A+ Core 2 Question B-92

For the last year, a company has gathered statistics on the most common security incidents. The highest percentage deals with opening email attachments that contain malware. Which of the following would mitigate this issue without reducing productivity?

A. Annual cyber security education
B. Update antivirus signatures more often
C. Block all email attachments
D. Install an IPS on each workstation