A technician replaces a computer’s NIC with a wireless card. The user wants to save the NIC. Which of the following should the technician use to preserve the NIC?
A. ESD mat
B. ESD wrist strap
C. Sealable plastic bag
D. Anti-static bag
CompTIA exam questions
A technician replaces a computer’s NIC with a wireless card. The user wants to save the NIC. Which of the following should the technician use to preserve the NIC?
A. ESD mat
B. ESD wrist strap
C. Sealable plastic bag
D. Anti-static bag
Which of the following typically cannot be upgraded in a laptop?
A. Video card
B. Hard drive
C. RAM
D. Wireless card
A technician is installing a PCIe wireless card on Peter’s, a customer, desktop computer. While the technician works, Peter watches and asks questions during the entire process. After the work order is completed, the technician should do which of the following? (Select TWO).
A. Follow up with Peter at a later date to verify satisfaction
B. Request that Peter not monitor the work
C. Be culturally sensitive
D. Provide proper documentation on the services provided
E. Take a break so that Peter can go back to work
Which of the following devices can technically be replaced via hot swap on a Windows 7 laptop?
A. Optical drive
B. Mini PCIe wireless card
C. Memory chip
D. Keyboard
A laptop’s wireless card shows up in the Device Manager, but the signal strength is always one bar. This is caused by which of the following?
A. The signal is disabled in the wireless utility
B. Disconnected or broken antenna
C. Disconnected or broken inverter
D. The wireless switch is turned off
Emily, a user, brings her laptop in and reports that it is no longer charging. Additionally, the laptop can no longer stay powered on even when plugged in. Which of the following hardware components is MOST likely in need of replacement?
A. Hard drive
B. Memory modules
C. System fan
D. Wireless card
E. System board