CompTIA exam questions
A user is experiencing slow performance with their computer. A technician suspects the computer has a virus and runs antivirus software. A virus is found and removed, but the performance issue is not resolved. Which of the following should the technician perform NEXT?
A. Document findings, actions, and outcomes
B. Establish a plan of action to resolve the problem
C. Re-establish a new theory or escalate
D. Implement preventative measures
A user states that their machine is taking much longer to boot than usual. Which of the following utilities would BEST allow a technician to limit what is launched at startup?
A. APPWIZ.CPL
B. DXDIAG
C. MSCONFIG
D. REGEDIT
When scheduling a backup for preventative maintenance, which of the following would ensure all data was captured?
A. Differential
B. Full
C. Incremental
D. Daily
A technician replaced a video card on a desktop PC. The technician powers on the PC to install the device drivers. The PC boots up and goes through the POST, but the screen goes black when trying to boot the operating system. Which of the following steps should the technician perform NEXT to troubleshoot this issue?
A. Flash the BIOS
B. Reseat the video card
C. Boot the PC in safe mode
D. Replace the video card with a new one
Which of the following data transfers will retain the current NTFS permissions of a file?
A. Copying the file to a different location on the same volume
B. Copying the file to a different location on a different volume
C. Moving the file to a different location on a different volume
D. Moving the file to a different location on the same volume
The user is having trouble using the mouse. The technician believes a program stopped responding that caused the issue and asks the customer to hold down “Ctrl + Shift + Esc” to verify. Which of the following did the technician launch?
A. Task Manager
B. Control Panel
C. Services
D. MSCONFIG
A user signs up at an online gaming site, and shortly after receives an email with a link to download the game. After installing the game, the user notices that important files are being deleted. Which of the following is this an example of?
A. SPAM
B. Phishing
C. Trojan
D. Spyware
A technician recently installed a new USB printer for a customer that is running Windows 7. Windows automatically installed the drivers. When the user prints, the printout has a bunch of symbols. Which of the following should the technician do NEXT?
A. Install the vendor specific driver
B. Replace the printer
C. Check for Windows Updates
D. Run antivirus application
Which of the following is a way to remove data from a hard drive through destruction?
A. Disable ports
B. Shredder
C. Drill
D. Low-level format
A technician is installing and configuring a SOHO wireless network for a client. The client only wants five authorized computers to connect to the network with a defined IP range. Which of the following should the technician configure on the router? (Select TWO).
A. DMZ
B. DHCP
C. ARP
D. SSID
E. MAC filtering