CompTIA A+ Core 2 Question H-23

Peter, a technician, has been tasked to verify a new device has been installed and correctly configured on a Windows 7 computer. He has now confirmed the new device is not working properly. Upon opening the Device Manager, he sees several icons. Which of the following should Peter do FIRST to help troubleshoot the problem?

A. Upgrade the antivirus signatures and disable system restore
B. Check any items with yellow exclamation points
C. Check any items with green checkmarks
D. Disable items with a red X over the icon

Correct Answer: B

CompTIA A+ Core 2 Question H-22

A technician has a list of IP addresses that the technicians manager needs the network names for. Which of the following commands would be used?

A. NBTSTAT – A
B. PING – t
C. NETSTAT
D. NBTSTAT – a

Correct Answer: A

CompTIA A+ Core 2 Question H-19

Despite objections, the Chief Executive Officer (CEO) wanted all managers to have administrator rights to their workstations. After a few months, the CEO was replaced. A technician is assigned the task of changing the managers to power users on the domain. Which of the following is the BEST choice to complete this task?

A. rstrui.exe
B. gpedit.msc
C. lusrmgr.msc
D. usergroup.exe

Correct Answer: B

CompTIA A+ Core 2 Question H-18

A small business owner is setting up their wireless network in their office, which is in a building shared with several other businesses. The owner does not want to disable the SSID broadcasting due to visiting customers needing to use the network, but does not want other businesses to notice the network, let alone access it. Which of the following would BEST accomplish this?

A. Configure the access point encryption from unsecured access to WEP.
B. Adjust the radio power so that coverage is restricted to the business.
C. Change the SSID to reflect the business name instead of a public access point.
D. Enable MAC filtering and restrict access to other company’s devices.

Correct Answer: B

Explanation:
Best way to do this is to adjust radio power to restrict the coverage to the business. When the radio power is restricted to an office. The persons in the other office space cannot detect the signals at all.

CompTIA A+ Core 2 Question H-17

A network DHCP server crashes and has to be rebuilt from scratch. Shortly afterwards many users report an “Address Conflict” alert on their computers. Which of the following tools should the users run to help fix this issue?

A. route
B. ipconfig
C. netstat
D. nbtstat

Correct Answer: B

CompTIA A+ Core 2 Question H-15

Which of the following scenarios BEST defines phishing?

A. A user receives an email from a friend to download a picture but the file format ends in .exe.
B. A user receives a pop-up message about a virus from a company that states that if they buy this product it will remove the virus.
C. A user receives a message about unwanted activity from their antivirus asking to remove the suspect file.
D. A user receives an email from a person in another country with a story as to why they need help with a financial arrangement.

CompTIA A+ Core 2 Question H-14

A technician is repairing a workstation that exhibits random reboots at odd times of the day. Which of the following should be performed FIRST when troubleshooting the issue? (Select TWO).

A. Check the PSU integrity
B. Check the CMOS battery
C. Check the video card integrity
D. Check the memory integrity
E. Check the optical drive integrity