CompTIA exam questions
A user reports that their PC does not work. Which of the following would be the BEST question for the technician to ask the user to get further information?
A. “Can you get to the Internet?”
B. “What exactly does not work?”
C. “Does the PC turn on?”
D. “Are you able to sign on?”
A user would like to allow all of the devices on a home network to connect to the WAP except for smart phones. Which of the following features should be used to accomplish this?
A. Set a unique DHCP scope ID for the smart phones
B. Change the WAP SSID
C. Change the channel to the same frequency as the smart phones
D. Exclude smart phones from the MAC filter list
An inkjet printer used for printing marketing brochures is losing color stability (e.g. orange appears brown, red appears purple). Which of the following items should a technician do FIRST?
A. Replace the failing print heads.
B. Clean the print heads.
C. Update the drivers.
D. Recycle the printer.
Which of the following security concepts establishes the notion that a user should only be given sufficient access to the resources they need to perform their job function?
A. Deny all
B. Allow all
C. Most privilege
D. Least privilege
A Windows user states that every time they hit certain letter keys on their notebook, a number appears instead of the letter. Which of the following items is MOST likely the cause of this problem?
A. The user enabled sticky keys.
B. The user changed the keyboard character set.
C. The user enabled accessibility options.
D. The user enabled num lock.
Which of the following Windows installations is MOST likely to contain custom user settings and files?
A. Clean Install
B. Imaging
C. Unattended Installation
D. Remote Network Installation
On a corporate network, which of the following features would be used to redirect network traffic for filtering or monitoring?
A. Content Advisor
B. Proxy Settings
C. Network Drive Mapping
D. Local Security Policy
A user reports that when printing from a warehouse to an accounting printer, the printer is only printing random symbols. Which of the following is the MOST likely cause?
A. The accounting printer does not have enough memory for the job
B. The accounting printer was recently restarted
C. The user did not have proper print permissions
D. The print driver is corrupt and needs to be reinstalled
Which of the following is one of the major differences between a new tablet and a new laptop computer?
A. Tablet has no field serviceable parts.
B. Laptop has less field functionality.
C. Tablet has faster Ethernet capability.
D. Laptops have slower responsiveness than tablets.
A service technician is installing a second hard drive on a desktop PC running Windows 7. The second hard drive is the same make and model of the first hard drive. The technician would like to provide data redundancy. Which of the following should the technician use to accomplish this?
A. Disk Management
B. Device Manager
C. System Configuration
D. Data Sources