A technician notices multiple disk errors in the Event Viewer. Which of the following tools would BEST diagnose this issue?
A. CHKDSK
B. FDISK
C. BOOTREC
D. DISKPART
CompTIA A+ Core 2 Question H-62
A technician is working on a workstation that is receiving read/write failures when trying to access a particular file. Which of the following commands should the technician use to resolve this issue?
A. DISKPART
B. FORMAT
C. CHKDSK
D. FDISK
CompTIA A+ Core 2 Question H-61
A user calls the helpdesk to report that their local printer is not printing any of the jobs that have been submitted this morning. Other users in the vicinity are not having any issues printing to the same unit via the network. The user in question connects to the printer over USB cable that connects to a laptop dock. Which of the following is MOST likely at fault here?
A. The users dock has a power problem with its built-in USB port(s).
B. The printer only supports USB 2.0 and the user has a USB 3.0 enabled dock.
C. The printer accidentally had its onboard wired network jack disabled.
D. Other users are overloading the printer causing it to run out of memory.
CompTIA A+ Core 2 Question H-60
A Windows 7 desktop PC has crashed (i.e. BSOD) several times indicating a possible RAM problem. Which of the following is an OS built-in tool that can be used to test this problem?
A. Windows System Restore
B. Windows System File Checker
C. MSCONFIG
D. Windows Memory Diagnostic
CompTIA A+ Core 2 Question H-59
Which of the following are examples of physical security? (Select the two best answers.)
A. Directory permissions
B. RSA token
C. Principle of least privilege
D. Privacy filter
CompTIA A+ Core 2 Question H-58
An employee receives a phone call inquiring about company information. This is an example of which of the following?
A. Phishing
B. Social engineering
C. Shoulder surfing
D. Rootkits
CompTIA A+ Core 2 Question H-57
The benefit of MAC filtering in wireless networking is that the network:
A. is encrypted.
B. is not visible.
C. uses static IP addresses.
D. is more secure.
CompTIA A+ Core 2 Question H-56
A technician is diagnosing a PC running Windows 7 which has been affected with an “NTLDR is missing” error message. Which of the following command line tools would BEST resolve the problem?
A. Fixboot
B. CHKDSK
C. Scandisk
D. DEFRAG
CompTIA A+ Core 2 Question H-55
A user reports that their computer restarts at 3:00 PM every day. Which of the following tools would BEST help a technician troubleshoot this issue?
A. Event Viewer
B. Task Scheduler
C. Performance Monitor
D. System Restore
CompTIA A+ Core 2 Question H-54
A technician has developed training material to ensure employees physically secure company laptops from being stolen. Which of the following is a preventative directive that MUST be included in the training material?
A. RFID tags must be attached to all laptops and receivers to all doors to alert when a laptop leaves the designated area.
B. Biometrics devices must be installed on all laptops.
C. All computers must be equipped with privacy filters.
D. Employees must remember to lock their office doors when leaving even for a short period of time.