A user is reporting their web browser is not going to the site they are attempting to access. Which of the following would BEST resolve this?
A. Delete all Internet cookies.
B. Ensure the user is not utilizing a proxy server. C. Remove all Internet shortcuts. D. Clear all Internet cache and saved passwords.
On a corporate network, which of the following features would be used to redirect network traffic for filtering or monitoring?
A. Content Advisor
B. Proxy Settings C. Network Drive Mapping D. Local Security Policy
By default, a file or folder will receive its NTFS permissions from the parent folder. Which of the following does this describe?
A. Permission propagation
B. Single sign-on C. Client-side virtualization D. Proxy settings E. Recovery image F. Inheritance
A customer reports that after a technician cleaned up a rogue antivirus program, the customer cannot browse the web. Which of the following should the technician check to resolve the situation?
A. Browsing history
B. Firewall settings C. User privileges D. Proxy settings
A user is reporting that they are clicking on search results and being redirected to the wrong sites. Which of the following should a technician check FIRST?
A. Temporary Internet Files
B. Proxy Settings C. Cookies D. Windows Firewall
A user reports their network connection has limited or no connectivity. Which of the following should a technician check FIRST?
A. The proper NIC drivers are installed
B. The APIPA address has the proper gateway C. The Proxy settings in Internet Options D. The Ethernet cable is connected properly
Emily, a business traveler, calls her company’s help desk reporting that she cannot connect to the hotel’s Internet. Which of the following is the FIRST troubleshooting step the help desk technician should advise?
A. Verify WiFi is enabled
B. Check the proxy settings C. Contact the hotel’s front desk D. Boot into Safe Mode