CompTIA A+ 220-902 Question J-10

A customer calls and explains they just moved and their computer will now not boot up and is making a loud clicking noise. Which of the following is the MOST likely cause?

A. CMOS battery is loose
B. Optical drive is stuck
C. RAM is loose
D. Hard drive has crashed

Correct Answer: D

CompTIA A+ 220-902 Question I-72

A user calls a technician and states that their computer shutdowns after about 15 minutes of being turned on. The user also states that if they wait about an hour and turn the computer back on, it will function properly, but will shutdown after 15 minutes as it did before. Which of the following should the technician check on the motherboard that could be causing this problem?

A. SATA connection
B. CMOS battery
C. TPM chip
D. Capacitors

Correct Answer: D

CompTIA A+ 220-902 Question I-41

A technician is troubleshooting a PC that is not completing POST and merely provides an audible beep code. Which of the following should be the FIRST item checked?

A. The type of IDE cable used for the hard drive
B. The CMOS battery charge
C. The amount of available power to the hard drive
D. The memory configuration

CompTIA A+ 220-902 Question H-14

A technician is repairing a workstation that exhibits random reboots at odd times of the day. Which of the following should be performed FIRST when troubleshooting the issue? (Select TWO).

A. Check the PSU integrity
B. Check the CMOS battery
C. Check the video card integrity
D. Check the memory integrity
E. Check the optical drive integrity

CompTIA A+ 220-902 Question G-53

A user reports that they accidentally unplugged their CMOS battery. The unit was reinstalled, but all subsequent boot attempts have resulted in a BSOD. Which of the following should be the FIRST item checked by the technician?

A. Whether the boot order now has the optical drive in position one
B. If the BIOS can detect the hard drive at all
C. Whether the SATA power cable was unplugged
D. AHCI IDE setting under SATA options in the BIOS

Correct Answer: D

CompTIA A+ 220-902 Question F-32

Jane reports that upon booting up her workstation the screen says that no boot device is found. She also reports that she hears a faint clicking noise from the workstation. Which of the following is the MOST likely problem?

A. The hard drive has failed.
B. The CMOS battery needs to be replaced.
C. The CPU fan has failed.
D. The sound card is incorrectly cabled.

Correct Answer: A