A user states that their old Windows 7 notebook loses time when they power it off. Which of the following items would address this problem?
A. Remove any over clocking settings in the BIOS. B. Replace the CMOS battery. C. Replace the main battery with a larger power battery. D. Update the BIOS to new revision.
A user reports that the desktop PC shuts down 10 minutes after turning it on in the morning. When the technician moves the PC, it sounds like there are loose parts sliding around in the case. Which of the following is the MOST likely explanation for the PC shutting down?
A. The CMOS battery is bad. B. A memory module has become unseated. C. The heat sink retaining clip has broken loose. D. The hard drive cable has become unseated.
When installing Windows on a new server, a technician gets an error reporting that no suitable hard drives are available for installation. Which of the following is MOST likely the issue?
A. Bluetooth pairing is disabled B. RAID drivers need loading C. PXE boot server unavailable D. CMOS battery needs replaced
A technician troubleshoots a broken PC only to find that a strong burning odor is coming from inside the case. Which of the following parts MOST likely experienced a level of electrical burn?
A customer reports that their 4-year-old PC takes a long time to boot. The technician investigates and finds the BIOS is rediscovering the hardware environment at every boot. Which of the following will MOST likely fix this problem?
A. Change out the CMOS battery on the motherboard. B. At the OS level, launch “Device Manager” and re-scan the hardware. C. Hit “F9” while the computer is booting, but before the OS starts to load. D. Reset the BIOS using the CMOS reset jumper.
Correct Answer: A
Explanation: When CMOS battery loses its juice, the BIOS will act strangely everytime you boot the PC. Change the CMOS battery regularly to keep the BIOS on the motherboard performing optimally.