A technician has just installed a wireless access point in a customer’s home office. While testing the network and browsing the Internet, the technician finds that the connection is not stable, speeds are slow, and websites sometimes do not load. Which of the following should the technician do FIRST?
A. Re-enable the broadcasting of the access point’s SSID so it is visible to mobile devices. B. Use a WiFi analyzer to ensure neighboring networks are not using the same channel. C. Reconfigure network devices to use static IPs instead of DHCP-assigned addresses. D. Change the signal encryption from WPA2 to WEP to ease transmission overhead.
A technician just finished replacing a laptop screen, and upon first boot notices that the screen provides a very faint but darkened image which cannot be adjusted. Which of the following was MOST likely left unplugged after replacement?
A. CMOS Battery B. Mini-PCI Card C. Inverter D. DC Cord
A technician is required to connect a new cable to an open port on the patch panel. Which of the following would the technician MOST likely use in this situation?
A. Loopback tool B. Multimeter C. Punchdown tool D. Toner probe
A technician is installing a PCIe wireless card on Peter’s, a customer, desktop computer. While the technician works, Peter watches and asks questions during the entire process. After the work order is completed, the technician should do which of the following? (Select TWO).
A. Follow up with Peter at a later date to verify satisfaction B. Request that Peter not monitor the work C. Be culturally sensitive D. Provide proper documentation on the services provided E. Take a break so that Peter can go back to work
A new high security printer is being installed at a small office, with the requirement that only connectivity over direct line of sight be allowed. Which of the following technologies would BEST achieve this goal?
A small company needs to print several color copies of the same contract to go to various departments and customers. Which of the following printers will be the QUICKEST?
A. 3D printing B. Thermal printing C. Impact printing D. Laser printing