CompTIA exam questions
A user reports that when printing to the laser printer there is a constant blank spot on every page. Which of the following should the technician do NEXT to resolve the issue?
A. Replace the toner cartridges.
B. Use compressed air to clean out any debris.
C. Reset the printer to factory defaults.
D. Reinstall the printer drivers on the user’s workstation.
A technician has been dispatched to install a maintenance kit in a laser printer. Which of the following components should the technician avoid touching when performing the installation?
A. Fuser housing
B. Transfer roller
C. Pickup roller
D. Toner cartridge
A user reports that an impact printer seems to be skipping characters or printing incomplete characters. Which of the following is the MOST likely cause?
A. Toner cartridge
B. Print ribbon
C. Print head
D. Ink cartridge
Which of the following should be performed when a printer displays “Printer Maintenance Required”?
A. Use the manufacturer’s procedure to satisfy the request.
B. Call the manufacturer and schedule time for remote troubleshooting.
C. Replace the drum cartridge, fuser, and toner cartridges.
D. Inspect, clean, and test the printer.