CompTIA A+ Core 2 Question F-1

After installing a new printer software package which came with print drivers, a user is experiencing problems launching other applications. Which of the following should the technician do to resolve the users printing problem?

A. Run a backup of the current state.
B. Defragment the system.
C. Run the system restore.
D. Update the antivirus definition.

Correct Answer: C

CompTIA A+ Core 2 Question E-98

A technician is tasked with repairing a Windows 7 system including the removal of recently installed files and software. Which of the following system restoration methods would be the LEAST destructive way to achieve this?

A. System Restore
B. System Image Recovery
C. CHKDSK
D. Windows Memory Diagnostic

CompTIA A+ Core 2 Question E-63

A user is reporting that their computer is running slow and is having trouble connecting to the Internet. After further inspection, the technician notices that the antivirus definitions are up- to-date and the system is scheduled for regular scans. Which of the following solutions will MOST likely help resolve the issues reported?

A. Enabling system restore
B. Anti-spyware software
C. Spam blocker
D. Pop-up blocker

Correct Answer: B

CompTIA A+ Core 2 Question D-73

After installing an updated video card driver in a Windows XP machine, a technician sees a bluescreen of death (BSOD). Which of the following would BEST help the technician repair the computer?

A. Update antivirus definitions
B. Run System Restore
C. Last Known Good Configuration
D. Factory pre-installation CD

Correct Answer: C

CompTIA A+ Core 2 Question C-98

Which of the following should a technician do LAST after cleaning up a virus infection?

A. Enable system restore and create restore point
B. Update antivirus software
C. Schedule scans and updates
D. Educate the end user

Correct Answer: D

Explanation:
Most of the time users install virus, Trojans and other malicious codes on their computers unknowingly. The best to prevent this loophole is to educate the user about viruses and where to look and what to do to prevent installing malicious codes.

CompTIA A+ Core 2 Question B-91

A technician is working on a Windows 7 computer that will not boot correctly; it is stuck in a constant loop. Which of the following should the technician perform FIRST to try and resolve this issue?

A. Repair installation
B. A recovery from a shadow copy
C. System restore
D. Factory restore

Correct Answer: A