CompTIA exam questions
A worker from a branch office goes to the main office for a meeting. They plug their laptop into a couple of wall jacks and do not get network connectivity. Which of the following should the technician check to resolve this issue for the employee?
A. Encryption levels on the laptop
B. All antivirus updates have been performed
C. Disabled switch ports
D. If the users account has been locked
An administrator has a virtual client running but cannot receive network connectivity. The host workstation is able to access the network. Which of the following would the administrator check on the host to repair the problem?
A. The cable connected to the network
B. Virtual host network adapter
C. USB host adapter
D. The domain of the virtual machine
A recent power outage has affected several circuits in the same region, and the helpdesk is receiving an overwhelming number of calls from users who are having network connectivity issues. Which of the following examples of professionalism should the helpdesk focus on the MOST while answering these calls?
A. Do not trivialize the customer’s problems.
B. Be culturally sensitive.
C. Document and record every conversation.
D. Ask open-ended questions to narrow the scope of the problem.
Peter, a technician, is troubleshooting an issue with a PC suddenly losing network connectivity. He has confirmed that the cable is plugged in and has swapped it with a known working cable. Peter then pings the IP address of 127.0.0.1 and receives no response. Which of the following could be the cause of the issue? (Select TWO).
A. The computer has the wrong DNS server configured.
B. The TCP drivers are corrupted.
C. The cable has been unplugged from the patch panel.
D. The routing table on the router is corrupted.
E. There is RF interference on the cable.
F. The NIC is no longer functioning properly.
A new company is thinking of upgrading its media workstation in the conference room. The computer will be predominantly used for graphically intensive presentations, slideshows, and video gaming tournaments. Which of the following BEST satisfies the needs of the company?
A. High-end video, high-end audio, multicore processor
B. Minimum RAM required, network connectivity, high-end cooling
C. Media streaming, file sharing, gigabit NIC, dual monitors, TV tuner
D. Network connectivity, TV tuner, surround sound audio, dual monitors
Peter, a technician, is tasked to install a new client machine. He notices the machine is not getting any network connectivity. He tests the network cable between the PC and the network jack and confirms it is good. Peter goes to the network closet and finds several network cables not connected to the switch. Which of the following tools would Peter use to determine which cable goes back to the correct network jack?
A. Loopback plug
B. Toner probe
C. WiFi analyzer
D. Punchdown tool
A user states that when printing to a shared printer nothing happens and the user has verified that the printer is turned on. Which of the following is the MOST likely cause?
A. The print server does not have network connectivity.
B. The ISP service is currently not available.
C. The user’s print drivers are corrupted.
D. The printer is low on toner.
A technician has replaced the NIC in a computer running Windows 7 Professional and has properly installed the device driver. The computer indicates the card has network connectivity, but the technician is unable to access the Internet. Which of the following should the technician do NEXT to finish the NIC installation?
A. Change the computer and DNS server’s IP addresses in the Action Center
B. Use ipconfig to check the current settings and Network Connections to make changes
C. Assign the NIC an APIPA address using ipconfig and the network setup wizard
D. Reboot the computer and configure the necessary network settings in the BIOS
A technician has been asked to configure a printer to be shared amongst the users in a small workgroup. Each computer in the workgroup utilizes an existing wireless router for network connectivity. The printer to be configured only connects via USB. Which of the following should be implemented to share the printer so that implementation costs are kept to a minimum?
A. Connect the printer to a computer within the workgroup and share it from that computer
B. Connect the printer to the wireless router and assign it its own network address
C. Connect the printer to an external hardware print server and share it amongst the workgroup
D. Connect the printer to a USB hub that each computer in the workgroup has access to
During a POST, which of the following is being checked? (Select TWO).
A. A count of available RAM
B. The presence of a functioning CPU
C. The presence of unknown peripherals
D. Integrity of system files
E. Network connectivity