Which of the following printer types uses an imaging drum as part of the printing process?
A. Thermal
B. Inkjet
C. Laser
D. Impact
CompTIA A+ Question I-63
On which of the following transmission media types can LC connectors be found?
A. UTP
B. STP
C. Coaxial
D. Fiber
CompTIA A+ Question I-62
When upgrading RAM in a laptop, which of the following would a technician need to check FIRST in the manufacture’s specifications?
A. Compatibility between CPU and memory module
B. Maximum capacity of the motherboard
C. Number of slots available on the motherboard
D. Maximum capacity of each RAM module
CompTIA A+ Question I-61
Which of the following printer types needs to have toner replaced as part of the normal maintenance cycle?
A. Inkjet
B. Thermal
C. Impact
D. Laser
CompTIA A+ Question I-60
A user, Emily, states that her laser printer has a smudge that repeats itself every couple inches down the center of each page. Which of the following components MOST likely needs replacing?
A. Rollers
B. Fuser
C. Toner drum
D. Pickup assembly
CompTIA A+ Question I-59
Two new PCs will have a DVD-RW drive for support use. The PCs will be used for Point of Sales transactions and everything will be password protected or disabled. Which of the following is the BEST way to disable the DVD-RW drives?
A. The Registry
B. Device Manager
C. Disk Management
D. The BIOS
CompTIA A+ Question I-58
A technician needs to make several patch cables. Which of the following tools would the technician use to attach the RJ-45 ends to the cables?
A. Loopback plug
B. Punch down
C. Crimpers
D. Cable tester
CompTIA A+ Question I-57
A user is trying to use an external hard drive with an incompatible file system. Which of the following tools will allow the user to change the file system on the hard drive?
A. format
B. defrag
C. bootrec
D. chkdsk
CompTIA A+ Question I-56
Which of the following is the MAIN purpose of cleaning the printer during the imaging process?
A. It prolongs the toner cartridge’s lifecycle
B. It takes off any residual toner left after development
C. It keeps the printer clean and prolongs its usable life
D. It increases the speed of the print process
CompTIA A+ Question I-55
Since calling in an issue two days ago, a user reports that they have not heard from a help desk technician. Which of the following is the MOST appropriate response?
A. Let the user know that there is no record of the initial call.
B. Let the user know that the problem will be escalated immediately.
C. Let the user know that the technician will be out to resolve the problem tomorrow.
D. Close the initial ticket that was issued and open a new help desk ticket for the user.