CompTIA A+ Core 2 Question E-100

A user has recently purchased and installed a new top of the line video card for playing games on Windows 7. However, during game play the images are blurred and artifacts appear. Once the user returns to the Windows desktop, everything returns to normal. Which of the following could be the problem? (Select TWO).

A. The video card requires an adapter to output to the monitor
B. User Access Control is preventing the game from functioning
C. The video card requires a driver update
D. The game is not compatible with Windows 7
E. The graphics card is faulty and should be replaced
F. The IRQ channel must be appropriately set for the video card

Correct Answer: CE

CompTIA A+ Core 2 Question E-75

A technician has replaced the CMOS battery on the motherboard. Which of the following is the reason why the technician did this?

A. BIOS password was set incorrectly
B. System would not shut down properly
C. Video card was under powered
D. Clock settings are not being maintained

Correct Answer: D

CompTIA A+ Core 2 Question E-70

A user is reporting that they can no longer view their laptop on the projector. Which of the following would MOST likely fix this issue?

A. Reinstall the video drivers for the laptop video card.
B. Reboot the laptop and projector.
C. Reset the video cable from the laptop and projector.
D. Hold function key and appropriate “f” key.

Correct Answer: D

CompTIA A+ Core 2 Question D-73

After installing an updated video card driver in a Windows XP machine, a technician sees a bluescreen of death (BSOD). Which of the following would BEST help the technician repair the computer?

A. Update antivirus definitions
B. Run System Restore
C. Last Known Good Configuration
D. Factory pre-installation CD

Correct Answer: C

CompTIA A+ Core 2 Question D-68

A user reports that they are seeing odd shapes or blocks on their monitor that seem to be random, but stay until the system is rebooted. The monitor has been connected to another computer of the exact make and model and has shown no adverse issues. However, the problem returns once the monitor is connected to the original computer. Which of the following is MOST likely the issue?

A. The monitor is overheating into above-optimal temperatures.
B. The monitor is experiencing low voltage conditions.
C. The video card is incompatible with the monitor.
D. The video card on the problem computer is failing.

Correct Answer: D

CompTIA A+ Core 2 Question D-30

A technician replaced a video card on a desktop PC. The technician powers on the PC to install the device drivers. The PC boots up and goes through the POST, but the screen goes black when trying to boot the operating system. Which of the following steps should the technician perform NEXT to troubleshoot this issue?

A. Flash the BIOS
B. Reseat the video card
C. Boot the PC in safe mode
D. Replace the video card with a new one

Correct Answer: C

CompTIA A+ Core 2 Question C-71

A technician is dispatched to repair a computer that appears to boot correctly, except no video output is being displayed. No beep codes are given by the computer, but drive activity lights and keyboard lights work correctly. The technician decides that the video card may be defective and removes it from the computer, expecting the computers POST process to provide beep codes with the card removed. Instead the computer boots properly. Which of the following is MOST likely the cause?

A. Onboard video is present
B. The onboard speaker is defective
C. The monitor is defective
D. The RAM should be reseated

Correct Answer: A

CompTIA A+ Core 2 Question C-36

A users CRT display is not displaying colors correctly. Turning the display to the right or left sometimes temporarily corrects the problem. Which of the following should the technician check?

A. The video card display driver
B. The CRT power cable
C. The video cable
D. The CRT On Screen Display (OSD)

CompTIA A+ Core 2 Question C-16

Which of the following steps would allow display output from a laptop to an external display? (Select TWO).

A. Press the appropriate Function Key combination
B. A second video card in the Express card slot
C. Disconnect the integrated display
D. Enabling second monitor in the Windows Display Settings
E. Loading external monitor drivers on the laptop

Correct Answer: AD

Explanation:
First enable second monitor in Windows Display settings. After that press the function key along with the assigned key to display the output on an external monitor Topic 4, Troubleshooting