CompTIA exam questions
The support center for a PC manufacturer believes that the hard drive may be having an issue. The support representative asks the technician to find out how many pages per second and what the queue length is for the hard drive. In which of the following utilities should the technician look FIRST for this information?
A. Performance Monitor
B. Component Services
C. Device Manager
D. Drive Management
The customer reports their PC freezes up everyday around the same time. Which of the following utilities would be BEST to check for any error codes?
A. Windows Updates
B. Task Scheduler
C. Event Viewer
D. Performance Monitor
A user reports that all printouts to a locally attached printer show only garbled characters. Which of the following tools should a technician use to troubleshoot the issue?
A. Programs and Features
B. Performance Monitor
C. System Configuration
D. Device Manager