CompTIA exam questions
For which of the following instances is System Restore MOST likely to be used?
A. Deleting temporary files that are not needed.
B. Replacing a failed hard drive with a new drive.
C. Placing the system configuration into a prior state.
D. Downgrading an operating system to another version.
Peter, a technician, recently built a new gaming PC for Jane, a customer, with two hard drives configured in RAID 0. Jane calls and states she was playing a game online and the computer shut off. Now the computer will not boot. Which of the following is a cost effective way to correct the issue?
A. Remove both drives from the RAID array
B. Reformat both drives and reload windows
C. Replace both of the drives and load windows
D. Replace one of the drives and rebuild the array
A user states that when they power on their computer, they receive a “Non-bootable drive” error. The user works with external storage devices to transport data to their computer. The user stated that the computer worked fine the day before. Which of the following should be checked FIRST to resolve this issue?
A. Jumper settings
B. Device boot order
C. PXE boot settings
D. Hard drive cable
A technician notices that a computer is making a loud clicking noise but continues to run. System speed is barely affected, but they cannot access certain drives. These are the symptoms of which of the following?
A. Failing second hard drive
B. Failing system hard drive
C. Bad CMOS chip
D. Bad CPU fan
A technician receives a call regarding a PC’s slow performance. The client states that most applications are slow to respond; boot up and shutdown take much longer than they used to. Hard drive diagnostics pass, but there are error messages in the event viewer stating that the file system is corrupt. Which of the following should the technician do NEXT?
A. Reload the OS using FAT32 instead of NTFS.
B. Change the disk from basic to dynamic.
C. Run chkdsk with the /r switch and reboot the PC.
D. Open the defrag utility and run a drive analysis.
A user, Jane, has reported that she lost a laptop. The laptop had sensitive corporate information on it that has been published on the Internet. Which of the following is the FIRST step in implementing a best practice security policy?
A. Require biometric identification to log into the laptop.
B. Require multifactor authentication to log into laptop.
C. Require laptop hard drives to be encrypted.
D. Require users to change their password at frequent intervals.
E. Require users to have strong passwords.
A technician has been tasked with disposing of hard drives that contain sensitive employee data. Which of the following would be the BEST method to use for disposing of these drives?
A. Recycling
B. Shredding
C. Overwriting
D. Reformatting
A technician has upgraded four computers and would like to securely repurpose the hard drives for later use. Which of the following should the technician do to the drives to prepare them for later use?
A. chkdsk
B. Degauss
C. Quick format
D. Drive wipe
A computer is displaying a pop-up message demanding payment or the hard drive will be encrypted. Which of the following BEST describes this type of malware?
A. Trojan
B. Ransomware
C. Spyware
D. Worm
A support technician is using virtualization software on a Windows 7 Enterprise PC to test Windows 8.1 Enterprise for a future deployment. When operating the Windows 8.1 VM, performing tasks in the host operating system becomes considerably slower. Which of the following options may improve performance in the host operating system? (Select TWO).
A. Install more physical memory.
B. Increase the size of the virtual hard drive.
C. Install a different hypervisor.
D. Reduce physical memory allocated to the VM.
E. Clear temporary files in the VM.
F. Install additional physical hard drives.