CompTIA A+ Question L-24

A support technician is troubleshooting a user’s inkjet printer. The technician notices that color prints appeared blurred with too much yellow on the right of images and too much cyan on the left of pictures. Which of the following could the technician do to correct the color printing?

A. Replace the fuser assembly
B. Replace the cyan cartridge
C. Change the yellow cartridge
D. Calibrate the print heads

CompTIA A+ Question J-54

A technician is notified of an inkjet printer not printing properly. The user’s computer has the printer software loaded and is not displaying any errors. A test print was performed, with one of the colors not printing properly. Which of the following would the technician typically perform FIRST to resolve the issue?

A. Replace cartridges
B. Run a cleaning page
C. Clean heads
D. Clean fuser assembly

Correct Answer: C

CompTIA A+ Question D-64

Separator pads or rollers are designed to do which of the following?

A. Ensure proper spacing between the fuser assembly rollers and media
B. Ensure that only one page at a time enters the printing process
C. Provide spacing for different media types when loaded in the same printer
D. Provide even line spacing throughout the page during the printing process

CompTIA A+ Question B-8

Peter, a technician, receives a report from Emily, an employee, that the payroll printer is printing checks but the characters are not legible. Emily already replaced the printer ribbon but the printing performance is still occurring. Which of the following is the MOST likely cause?

A. Printer drum
B. Pickup rollers
C. Print head
D. Fuser assembly

Correct Answer: C