CompTIA A+ Question J-54

A technician is notified of an inkjet printer not printing properly. The user’s computer has the printer software loaded and is not displaying any errors. A test print was performed, with one of the colors not printing properly. Which of the following would the technician typically perform FIRST to resolve the issue?

A. Replace cartridges
B. Run a cleaning page
C. Clean heads
D. Clean fuser assembly

Correct Answer: C

CompTIA A+ Question J-53

Impact printers use which of the following technology combinations for generating printed output?

A. Pin / Ribbon
B. Nozzle / Ink
C. Drum / Toner
D. Heat / Ribbon

Correct Answer: A

CompTIA A+ Question J-52

A user reports that every time a document is printed to a laser printer, the document lettering smudges, making it unreadable. Which of the following is the cause?

A. The print server is receiving error codes.
B. The toner cartridge is leaking.
C. The fuser is not functioning properly.
D. The ink has not fully dried.

Correct Answer: C

CompTIA A+ Question J-51

A customer is reporting that after removing a laptop from the docking station and bringing it home, the cursor occasionally jumps around the screen while the customer is typing. Which of the following should the technician do to mitigate this issue?

A. Disable the touch pad on the laptop
B. Install new keyboard drivers for the laptop
C. Install new drivers for the docking station
D. Disable the keyboard on the laptop

Correct Answer: A

CompTIA A+ Question J-50

Which of the following uses RTP or SIP for communication between devices?

A. Bridge
B. NAS
C. Modem
D. VoIP

Correct Answer: D

CompTIA A+ Question J-49

Which of the following types of expansion slots is MOST frequently found in blade servers?

A. PCIe
B. PCI
C. PCI-X
D. miniPCI

Correct Answer: C

CompTIA A+ Question J-48

A user, Emily, is moving to a new cubicle and needs to have her analog desk phone switched to a new location. Which of the following tools are required for a technician to make this switch in the network closet?

A. Multimeter
B. Punchdown
C. Cable tester
D. Crimper

Correct Answer: B

CompTIA A+ Question J-47

Which of the following is the correct connector for an internal floppy drive?

A. 50-pin SCSI
B. 40-pin ribbon
C. 34-pin ribbon
D. 4-pin SATA

Correct Answer: C

CompTIA A+ Question J-45

Which of the following ports is used when accessing a website with SSL encryption?

A. 22
B. 80
C. 110
D. 443

Correct Answer: D