CompTIA exam questions
A customer calls and states the new plasma display they just received has yellow spots all over the screen. Which of the following is the MOST likely cause of this issue?
A. Using wrong video connector
B. Dead pixels
C. Dropped in shipping
D. Incorrect installation
A company recently had a security breach and is now required to ensure that all data is removed from a PC once it leaves the building. Which of the following should the technician perform?
A. A standard format
B. Reset PC to factory default
C. A quick format
D. A low level format
In Windows XP, which command can be used to view both the IP address and the NIC (network interface card) MAC address?
A. IPCONFIG /A
B. IPCONFIG /ALL
C. IPCONFIG
D. WINIPCFG
A custom configured PC with a powerful processor, high-end video, upgraded audio, and increased cooling would be MOST suited to which of the following applications?
A. Thin client
B. Gaming PC
C. Virtualization workstation
D. Thick client
An employee recently departed under bad terms, and the client is concerned for their SOHO network security. Which of the following should the technician do FIRST?
A. Physically secure the access point
B. Change default password
C. Lower the transmission power
D. Assign static IP addresses
Which of the following utilities can a technician use to find out what programs are running at startup?
A. SERVICES
B. Task Scheduler
C. NTLDR
D. MSINFO32
A user calls the helpdesk and states that they are receiving an IP conflict error on their computer. The user is on a company network that uses DHCP. The technician verified the PC is using DHCP to obtain TCP/IP settings. Which of the following commands should the helpdesk technician use to resolve this issue? (Select TWO).
A. Ipconfig /renew
B. Ipconfig /registerdns
C. Ipconfig /all
D. Ipconfig /flushdns
E. Ipconfig /release
When installing Windows XP Professional, which of the following file types will the hard drive be formatted to use by default?
A. FAT32
B. CDFS
C. NTFS
D. FAT
Jane recently upgraded a computer from Windows XP to Windows 7, but one of her applications does not work now. Which of the following should be done FIRST?
A. Set the application to run in XP compatibility mode
B. Reinstall Windows XP
C. Configure a dual boot with XP and 7
D. Install the application in XP mode
A user just bought an iPad and wants to connect to their work email. The users employer has a Microsoft Exchange server for email. Which of the following would the technician configure to allow the user to access email on the iPad?
A. DNS, DHCP
B. IMAP, SMTP
C. Devices are incompatible
D. POP3, SMTP