CompTIA exam questions
A user reports that the PC is not working. After questioning the user, the technician believes the problem is a bad memory module. Which of the following is the NEXT step the technician should take?
A. Document findings, actions, and outcomes
B. Test the theory by replacing the motherboard
C. Test the theory by running memory diagnostic software
D. Verify the system is working correctly
A technician must copy data over an unreliable network connection. Which of the following tools will BEST satisfy this requirement?
A. ROBOCOPY
B. XCOPY
C. FDISK
D. FTP
Which of the following types of security threats is delivered primarily via email?
A. Phishing
B. Rootkits
C. Viruses
D. Grayware
Which of the following operating systems supports full usage of 8GB DDR3 RAM?
A. Windows 7 Professional x86
B. Windows 7 Home Premium x64
C. Windows XP Professional
D. Windows Vista Home Premium x86
A user just bought an Android tablet and wants to connect to their work email. The users employer has a Microsoft Exchange server for email. Which of the following would the technician configure to allow the user to access email on the Android tablet?
A. DNS, DHCP
B. IMAP, SMTP
C. POP3, SMTP
D. Devices are incompatible
A user has a work laptop configured with a static IP. The user wants to be able to take the laptop home and connect it to their router which uses DHCP. However, the user does not want to manually change their settings every day. Which of the following is the BEST step the user could take to make this possible?
A. Setup a VPN on the laptop to store the work IP settings.
B. Use the Ethernet port at work and only use Wi-Fi while at home.
C. Install an additional NIC in the laptop to access the home network.
D. Place the static IP in the alternative field while using DHCP.
A user reports that their PC boots up to a screen that reads “OS not found”. Which of the following would be the MOST likely cause of this problem?
A. There are conflicting operating systems.
B. Not enough memory is available.
C. The system has a BSOD.
D. The user has a USB key attached.
A workstation is making a loud clicking noise that is originating from the hard drive and it is not booting. Which of the following should the technician do FIRST?
A. Visit the hard disk vendors site and run a hardware check on the drive.
B. Put the hard drive in another system and back up all data from it.
C. Run CHKDSK immediately and replace the drive if it is bad.
D. Format the drive and restore from a previous image.
A technician has just implemented a fix on a users PC. Which of the following would be the technicians NEXT step?
A. Determine cause
B. Inform the user
C. Document the fix
D. Test the fix
DXDIAG is used to display information about which of the following components and its characteristics?
A. Printer components
B. Network components
C. Graphics components
D. Storage components