CompTIA exam questions
A remote Windows XP user believes unauthorized software has been installed on their laptop. The technician must direct the user to which of the following locations to remove the application?
A. Action Center
B. Add/remove Programs
C. Windows Firewall
D. Computer Management
After updating the device drivers for a video adapter, a user reports they are only able to view a portion of the screen and the text is very large. Which of the following is MOST likely the cause?
A. Refresh rate set too low
B. Refresh rate set too high
C. Resolution set too low
D. Resolution set too high
A technician is troubleshooting a RAID 6 array on a high end CAD/CAM workstation. Two disk drives have their fault lights on. Which of the following is the BEST action for the technician to perform when fixing this problem?
A. Replace the failed drives and verify the RAID rebuilds completely.
B. Reseat the drives, backup the data, and then replace them.
C. Reseat the drives and monitor the RAID status over a few days.
D. Replace the failed drives and restore the data from a known good backup.
A user reports that they are unable to use their DVD-ROM drive in their Windows 7 desktop PC. Which of the following could be a possible cause to this problem?
A. Media Player is not installed
B. DVD drivers need to be updated
C. DVD drive is not set to boot in BIOS
D. SATA port is not on in BIOS
While configuring a new email application that uses POP3 for a customer, the technician determines the firewall is blocking the traffic. Which of the following ports should be opened to allow POP3 mail traffic through the firewall?
A. 53
B. 110
C. 443
D. 3389
A technician suspects that a recent virus they removed may have corrupted a necessary system file. Which of the following utilities can the technician use to verify the integrity of these critical files?
A. msconfig
B. sfc
C. regsrv32
D. fixmbr
Which of the following is the BEST example of a physical security barrier?
A. Firewall
B. Cypherlock
C. Strong passwords
D. BitLocker
Which of the following are true regarding Windows 32-bit versus Windows 64-bit Operating Systems? (Select TWO).
A. CPUs that can run Windows 32-bit can also run Windows 64-bit.
B. Device drivers for Windows 32-bit and Windows 64-bit are the same.
C. Not all CPUs are capable of running Windows 64-bit.
D. Windows 64-bit can address larger amounts of RAM.
E. Windows 64-bit is a more secure OS and less susceptible to viruses.
Peter, a user, should be aware of his surroundings when Windows boots. Which of the following tools would BEST be used to disable some programs from automatically starting when the computer is booted?
A. Performance Monitor
B. Fixboot
C. MSCONFIG
D. FIXMBR
A user has plugged in a mobile phone to a PC and received a message that the driver was not successfully installed. Which of the following system tools should be used to troubleshoot this error?
A. Device Manager
B. Component Services
C. Windows Memory Diagnostics
D. Data Sources