CompTIA exam questions
A user has a laptop that they need to get ready for an outdoor presentation. The user is concerned that the laptop will turn off the screen or go into standby before their presentation is complete. Which of the following Control Panel paths should the technician use in order to prevent this from occurring?
A. System -> Hardware
B. Power Options -> Power Schemes
C. System -> Advanced -> Performance
D. Power Options -> Hibernate
A technician is installing an upgrade of Windows on a machine using an external drive. After rebooting the installation process hangs and reports the media cannot be found. Which of the following will correct this issue?
A. Select PXE boot as the first boot method in the BIOS
B. Change the CPU speed in the BIOS to a supported value
C. Load third party drivers for the external drive and adapter
D. Reset the system clock to a previous time and date
Which tool can be used to view TCP/IP configuration settings on a Windows 2000 machine?
A. TRACERT
B. IPCONFIG
C. NSLOOKUP
D. WINIPCFG
Which of the following options is MOST likely active on a network of three workstations, running Windows 7 Home Edition x64, to enable File and Print sharing?
A. HomeGroup
B. Active Directory
C. WorkGroup
D. Domain Setup
A technician is troubleshooting a customers computer that will not turn on. The user stated that the computer was working fine until there was a thunderstorm the other night. Which of the following tools would the technician use to determine what is wrong with the computer?
A. Factory diagnostic CD
B. POST card
C. Toner probe
D. Power supply tester
A user receives an unsolicited call from a technician claiming to be from a Microsoft certified partner. The technician tricks the user into allowing them access to their PC because of malware alerts that were being broadcasted. Which of the following attacks is this user a victim of?
A. Shoulder surfing
B. Phishing attack
C. Social engineering
D. Malware infection
A technician, Emily, observes that a laser printer prints pages with toner scattered on the page that easily rubs off of the paper. Which of the following components has failed in the printer?
A. Duplexing assembly
B. Imaging drum
C. Fusing assembly
D. Transfer roller
Which of the following is an advantage of a virtual machine hosted on a PC?
A. Reduces the training required for employees.
B. Reduces the amount of physical hardware required.
C. Reduces the amount of CPU required on the host PC.
D. Reduces the amount of RAM required on the host PC.
An employee at a company lost their mobile device that contains proprietary information. Which of the following methods is the BEST to be implemented to prevent unauthorized users from obtaining this information?
A. Lock screen pattern
B. Cancel mobile service
C. Remote wipe
D. Six character password
Which of the following settings should be implemented when a mobile device MUST be configured to receive push email notification?
A. POP3 with SSL
B. ActiveSync
C. IMAP
D. Secure SMTP