CompTIA A+ Core 2 Question G-43

A technician is changing out a toner cartridge in a high volume printer. As they are removing the empty cyan cartridge, a large amount of blue powder falls out onto rollers in the immediate area. Which of the following should the technician do NEXT?

A. Immediately leave the scene and sound an emergency to security.
B. Use a toner vacuum to remove the spilled toner from the undesired surfaces.
C. Use compressed air to remove the spilled toner from the undesired surfaces.
D. Use the maintenance kit to remove and replace the affected parts.

CompTIA A+ Core 2 Question G-40

A technician is configuring a PC that will have confidential information stored on it. To ensure that only authorized users can access this PC, which of the following should the technician do? (Select TWO).

A. Disable the guest account
B. Install antivirus applications
C. Disable DHCP
D. Change the SSID
E. Change the default username

Correct Answer: AE

Explanation:
To prevent unauthorized access to the PC, disable guest accounts and change default usernames for maximum security.

CompTIA A+ Core 2 Question G-39

How is the Disk Defragmentation utility in Windows XP accessed?

A. open a command prompt and type DEFRAG
B. at Startup, press the key and select Defrag Disk
C. right-click My Computer, Manage, Disk Defragmenter
D. right-click Drive icon, Tools, Defragment Now

Correct Answer: C

CompTIA A+ Core 2 Question G-38

A critical server was replaced by the IT staff the previous night. The following morning, some users are reporting that they are unable to browse to the Internet upon booting their workstations. Users who did not shut down their workstations the previous day are able to connect to the Internet. A technician looks at the following report from a workstation with no Internet connectivity: IP Address: 192.168.1.101 Netmask: 255.255.255.0 DHCP Server: 192.168.1.1DNS Server: 192.168.1.2 Default Gateway: 192.168.1.1 Given the above report, which of the following is the cause of why some workstations are unable to browse the Internet?

A. The workstation has an APIPA address.
B. The DHCP server is unavailable.
C. The default gateway router is misconfigured.
D. The DHCP server is misconfigured.

CompTIA A+ Core 2 Question G-37

A client has a computer that is infected with several viruses and spyware. Which of the following should the technician perform FIRST before spyware removal?

A. Run Windows Update
B. Disable system restore
C. Run the chkdsk /r command
D. Disable network cards

CompTIA A+ Core 2 Question G-34

A company decides to implement two-factor authentication on all of the company computers. In addition to a user password, which of the following is a commonly used item to implement two-factor authentication?

A. Retinal scanner
B. Key Lock
C. RSA token
D. Privacy Filter

Correct Answer: C