CompTIA A+ Question J-13

A technician installs a new inkjet printer at a workstation. The new drivers are installed from a CD and a test page runs successfully. When a document containing tables and graphics is printed, it comes out with partial graphics and misaligned tables. Which of the following should the technician do NEXT?

A. Install and test the closest match to that printer model from Windows.
B. Visit the vendor’s website and download the most recent driver for that printer.
C. Research the issue on the Internet and try to find a solution.
D. Reinstall the printer driver from the CD that came with the printer.

Correct Answer: B

CompTIA A+ Question J-12

A customer reports that their 4-year-old PC takes a long time to boot. The technician investigates and finds the BIOS is rediscovering the hardware environment at every boot. Which of the following will MOST likely fix this problem?

A. Change out the CMOS battery on the motherboard.
B. At the OS level, launch “Device Manager” and re-scan the hardware.
C. Hit “F9” while the computer is booting, but before the OS starts to load.
D. Reset the BIOS using the CMOS reset jumper.

Correct Answer: A

Explanation:
When CMOS battery loses its juice, the BIOS will act strangely everytime you boot the PC. Change the CMOS battery regularly to keep the BIOS on the motherboard performing optimally.

CompTIA A+ Question J-11

Which of the following encryption methods will support a key of up to 256-bits?

A. WPA
B. AES
C. TKIP
D. WEP

Correct Answer: B

CompTIA A+ Question J-10

Which of the following occurs during POST?

A. OS loads
B. Safe Mode starts
C. RAM check
D. MBR check

Correct Answer: C

CompTIA A+ Question J-9

Which of the following is the physical width of a laptop hard drive in inches?

A. 2.1
B. 2.5
C. 2.8
D. 3.5

Correct Answer: B

CompTIA A+ Question J-8

Which of the following features is an advantage of a switch over a hub?

A. A switch routes packets instead of frames to different networks.
B. A switch divides bandwidth among connected devices.
C. A switch broadcasts the data frames to every connected device.
D. A switch sends data frames to the correct connected device.

Correct Answer: D

CompTIA A+ Question J-7

Which of the following wireless standards has a transfer speed of 11 Mbps?

A. 802.11a
B. 802.11b
C. 802.11g
D. 802.11n

Correct Answer: B

CompTIA A+ Question J-6

Which of the following cable types designates that it can safely be run through a drop ceiling?

A. STP
B. Plenum
C. CAT5e
D. UTP

Correct Answer: B

CompTIA A+ Question J-5

A technician is about to open a desktop workstation to replace a card. The technician shuts the computer down, opens it, grounds himself to the frame, and begins the task. Which of the following did the technician fail to do?

A. Power down the UPS.
B. Ground the card to the frame.
C. Turn the power switch off.
D. Disconnect the power cable.

Correct Answer: D