CompTIA exam questions
A technician receives an error every time a workstation boots up. The technician needs to find out what process is responsible for the error. Which of the following utilities would be used FIRST?
A. System Control Panel
B. Task Manager
C. Event Viewer
D. MSCONFIG
A user belongs to groups that have read permission on a folder and NTFS create permission. Which of the following BEST describes the access the user will have to files in the folder?
A. Read and edit existing files but not create new files
B. Read and edit existing files and create new files
C. Create and read new files but not read or edit existing files
D. Read existing files but not edit or create new files
A technician plugs a USB device into the computer. The system tray displays a message that reports the device is installed, but may not work properly. Which of the following is the MOST likely cause of the message?
A. The device needs a firmware update.
B. The device needs an updated driver installed.
C. The plugged in device is too slow for the USB port speed.
D. The device is incompatible with the installed version of Windows.
Which of the following is the MOST important system resource for virtual machines?
A. Hard drive space
B. RAM
C. BIOS
D. CPU
A user reports that all print jobs sent to a certain printer that require legal sized paper are not printing. However, standard size paper jobs are printing correctly. A technician checks the paper tray and verifies that it is loaded with legal size paper. Which of the following is the MOST likely cause of the problem?
A. The printer is not designed to print legal sized pages.
B. The print queue is holding jobs from printing.
C. The paper weight is too heavy for the printer.
D. The paper size for the tray is incorrect in the printer setup.
In which situation(s) will Windows XP advise the technician installing a device that the driver is signed or not?
A. in all cases
B. for some non PnP (non plug and play) device drivers and all PnP (plug and play) device drivers
C. for all non PnP (non plug and play) device drivers and most PnP (plug and play) device drivers
D. not for any non PnP (non plug and play) device drivers, only for all PnP (plug and play) device drivers
A computer program that functions normally while quietly installing malicious software on a machine is known as a:
A. DDoS attack.
B. Worm.
C. Phishing attack.
D. Trojan.
A user calls the helpdesk and states that they suddenly cannot connect to the Internet or any other network resources. The user is on a company network that uses DHCP. The technician runs IPCONFIG from the command prompt and the PC has an IP address of 0.0.0.0. Which of the following steps should the technician perform FIRST to troubleshoot this issue?
A. Check the network cable
B. Replace network card
C. Assign a static IP address
D. Reinstall the network drivers
A technician arrives at a customers location to do a memory upgrade on a laptop. However, the technicians tools were left in the work van. The customer offers a screwdriver, which they “use all the time” on the laptop. Several screws are stripped on the laptop. Which of the following would be the appropriate NEXT step?
A. Return to the work van and get tools which contain the correct screwdriver.
B. Instruct the customer on the importance of using proper tools.
C. Replace the screws with ones that actually fit the customers screwdriver.
D. Use the screwdriver provided by the customer, being careful not to further strip any of the screws.
A user has reported their computer boots into Windows install each time they power up their computer. Which of the following is the MOST likely cause of this problem?
A. An install disk was left in the multimedia drive.
B. The system is booting from the utility partition.
C. The system is booting PXE from the server.
D. The boot sector needs to be repaired.