CompTIA A+ Core 2 Question J-5

A computer user, Peter, was surfing for information on a news site when he reported a screen flicker and then a pop-up appeared on his screen stating the computer was infected with a virus. Peter noticed the title of the pop-up was not from his installed antivirus. Which of the following BEST describes this infection?

A. Worm
B. Spyware
C. Social engineering
D. Malware

Correct Answer: D

CompTIA A+ Core 2 Question I-21

A user receives a phone call from a person claiming to be from technical support. This person knows the users name and that the user has Windows installed on their computer. The technician directs the user to open Event Viewer and look at some event log entries to demonstrate the effects of a virus on the computer. The technician also asks the user for their user ID and password so that they can clean the computer. This is an example of which of the following security threats?

A. Social engineering
B. Phishing
C. Malware
D. Virus