CompTIA A+ Question B-52

A customer, Peter, has a corporate laptop that his teenage son used over the weekend. He thinks the laptop now has illegal material because of strange websites on his browser’s home page. Peter brings the laptop to the repair center. Which of the following should the technician do FIRST?

A. Determine chain of custody
B. Report through proper channels
C. Be culturally sensitive
D. Avoid being judgmental

Correct Answer: B