A customer asks a technician to upgrade a desktop computer to support the DVI-D interface. Which of the following PC expansion cards would the technician upgrade?
A. FireWire card
B. Network card
C. Thunderbolt card
D. Video card
E. Sound card
CompTIA exam questions
A customer asks a technician to upgrade a desktop computer to support the DVI-D interface. Which of the following PC expansion cards would the technician upgrade?
A. FireWire card
B. Network card
C. Thunderbolt card
D. Video card
E. Sound card
Which of the following RAID types employs two identically sized disks and creates a mirror for data redundancy purposes?
A. RAID 0
B. RAID 1
C. RAID 1+0
D. RAID 5
A customer needs 4 new systems for their engineering design department. Which of the following options would BEST satisfy the client’s requirements? (Select TWO).
A. USB 3.0
B. DVI output
C. Thin client
D. Workstation
E. Fast Ethernet
Peter, an irate customer, calls the help desk and informs the technician that no one has fixed his problem. The technician looks up the request in the system and finds that the issue is a warranty claim for accidental damage that is not covered by the company. Which of the following would be the BEST approach to resolve Peter’s concerns?
A. Tell Peter that the warranty company has already decided not to fix his computer due to the notes in the system.
B. Immediately escalate Peter to the company’s department manager.
C. Tell Peter that he does not have an accidental damage warranty and end the call politely.
D. Listen politely to Peter and inform him that accidental damage is not covered by his warranty and escalate to a manager.
A technician has replaced a riser inside a server and the riser is failing again after reboot. Which of the following should have been used when initially replacing the riser?
A. Compressed air
B. Vacuum cleaner
C. Proper cable management
D. ESD mat
Which of the following helps law enforcement show accountability for evidence as it was gathered?
A. Drive hashing
B. Chain of custody
C. Drive image creation
D. Court subpoena
Which of the following socket types is for an AMD CPU?
A. 940
B. 775
C. 1155
D. 1366
A customer has a shared printer on their front desk. Both the printer and computer are heavily utilized on a daily basis. The user states the computer is constantly bogged down when they print a large document and would like it fixed. The BEST solution would be to:
A. remove the printer share from the network.
B. attach the printer to a print server.
C. purchase inexpensive inkjet printers for all users.
D. move the print share to another computer.
Laser printers differ from thermal printers because:
A. they use an electro-static field while thermal printers use heating elements to expose the image.
B. they use ink while thermal printers use a ribbon to transfer the image on the paper.
C. they use laser while thermal printers use heat to melt the toner on the paper.
D. they use heat to expose the image while thermal printers use heat to transfer the image.
When building a custom PC, which of the following PC roles is MOST likely to require a high-end graphics card? (Select TWO).
A. CAD Workstation
B. Home Theatre PC
C. Thin Client
D. Gaming PC
E. Virtualization Workstation