CompTIA A+ Question F-84

A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?

A. Agree with the user’s complaints
B. Clarify the user’s statements
C. Minimize the user’s criticism
D. Shadow the other technician on the next repair

Correct Answer: B

CompTIA A+ Question F-82

Which of the following network topologies is the MOST likely to affect other downstream devices if an issue occurs?

A. Mesh
B. Bus
C. Star
D. Ring

Correct Answer: B

CompTIA A+ Question F-81

A small office with five computers on a workgroup that are directly connected to a switch is an example of which of the following network topologies?

A. Ring
B. Bus
C. Mesh
D. Star

Correct Answer: D

CompTIA A+ Question F-79

When printing forms that need to be copied using carbon paper, which of the following technologies is BEST suited?

A. Laser
B. Thermal
C. Inkjet
D. Impact

Correct Answer: D

CompTIA A+ Question F-77

Most notebook PCs have their WiFi antenna located in the:

A. LCD.
B. WiFi card.
C. I/O area.
D. top cover.

Correct Answer: D

CompTIA A+ Question F-76

When comparing DSL broadband to cable broadband, which of the following is an advantage of DSL broadband?

A. Upgraded copper lines allow maximum speed greater than cable
B. Signal is not shared back to the switch
C. Signal is shared back to the switch
D. Distance is not a factor in signal speed

Correct Answer: B

Explanation:
A digital subscribers line is not shared back to the switch unlike Cable broadband network.

CompTIA A+ Question F-75

A technician cannot communicate with one particular IP address and needs to narrow down where the traffic is stopping. Which of the following commands would be used to determine this?

A. nslookup
B. ipconfig
C. nbtstat
D. ping
E. tracert

Correct Answer: E