CompTIA A+ Core 2 Question G-100

A user reports they have no display on their laptop. Which of the following would be checked FIRST in order to narrow down the issue?

A. Swap displays with an extra laptop.
B. Plug an external monitor into the laptop, press the appropriate function keys, and look for an output display.
C. If the power indicator lights are lit assume the motherboard is good and order a replacement display.
D. Remove the display bezel and ensure the display connector is in place.

Correct Answer: B

CompTIA A+ Question D-12

A customer asked the technician to upgrade the RAM in a laptop. Upon inspection of the RAM bay, the technician only found one RAM slot, however the laptop is specified to have two. Where would the other memory slot be typically located?

A. Inside the display bezel
B. Second hard drive bay
C. Above the PC card slot
D. Under the keyboard

Correct Answer: D

Explanation:
In some laptop models, the memory slot is situated right beneath the keyboard. It can be accessed through the door at the bottom of the laptop.